Cemeteries Admin & Bereavement Services Coordinator

Blue Arrow; Houston; On-site; GBP 24,000 - 33,000; Full time

Job summary

Blue Arrow is seeking a compassionate Cemeteries Assistant for Renfrewshire to support day-to-day administration of cemetery services. You will coordinate burial bookings, maintain records, respond to public enquiries, and ensure compliance with relevant legislation.

The role involves working closely with funeral directors, elected members, and the public to deliver services professionally, accurately and sensitively, with a strong emphasis on empathy and discretion.

Qualifications

• Bereavement-related service experience (cemeteries, crematoria, registrar services, bereavement support).
• Strong administrative and record-keeping skills.
• Ability to handle sensitive situations with empathy and discretion.
• Excellent communication and IT skills.

Responsibilities

• Administer burial bookings and cemetery records.
• Maintain memorial safety records and statutory documentation.
• Ensure compliance with Burial and Cremation (Scotland) Act and related regulations.
• Respond to enquiries and complaints from the public and elected members.
• Coordinate funeral arrangements with operational staff and undertakers.
• Maintain and update the cemetery management system.
• Support data management, reporting and FOI requests.
• Provide general administrative support to the service.

Skills

Bereavement experience

Administrative skills

Empathy & discretion

IT proficiency

Multi-tasking

Tools

Cemetery management system

Job description

Blue Arrow is seeking a compassionate Cemeteries Assistant for Renfrewshire to support day-to-day administration of cemetery services. You will coordinate burial bookings, maintain records, respond to public enquiries, and ensure compliance with relevant legislation.

The role involves working closely with funeral directors, elected members, and the public to deliver services professionally, accurately and sensitively, with a strong emphasis on empathy and discretion.