Cemeteries Administration & Bereavement Services Coordinator

Blue Arrow; Scotland; On-site; GBP 26,000 - 31,000; Full time

Job summary

Blue Arrow is seeking a Cemeteries Assistant in Renfrewshire to support daily administration of cemetery services. You will coordinate burial bookings, maintain cemetery and memorial records, and respond to public enquiries with compassion and discretion.

Working closely with funeral directors, elected members and the public, you will help ensure cemetery services are delivered professionally, accurately and sensitively, in compliance with relevant legislation and regulations.

Qualifications

• Proven experience working in a bereavement-related service such as cemeteries, crematoria, or registrar services.
• Strong administrative and record-keeping skills.
• Ability to handle sensitive situations with empathy, professionalism and discretion.
• Excellent communication and IT skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.

Responsibilities

• Administer burial bookings and cemetery records.
• Maintain memorial safety records and statutory documentation.
• Ensure compliance with the Burial and Cremation (Scotland) Act and related regulations.
• Respond to enquiries and complaints from the public and elected members.
• Coordinate funeral arrangements with operational staff and undertakers.
• Maintain and update the cemetery management system.
• Support data management, reporting and Freedom of Information requests.
• Provide general administrative and clerical support to the service.

Skills

Administrative skills

Empathy and sensitivity

Communication

IT skills

Multi-tasking

Job description

Blue Arrow is seeking a Cemeteries Assistant in Renfrewshire to support daily administration of cemetery services. You will coordinate burial bookings, maintain cemetery and memorial records, and respond to public enquiries with compassion and discretion.

Working closely with funeral directors, elected members and the public, you will help ensure cemetery services are delivered professionally, accurately and sensitively, in compliance with relevant legislation and regulations.