CCTV Control Centre Team Leader | Community Safety

Darlington Borough Council; Tees Valley; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

32 days Annual Leave

Local Government Pension Scheme

Flexi-time scheme

Flexible working

Wellbeing offer

Cycle to Work Scheme

Arriva Travel Club

Job summary

Darlington Borough Council is recruiting an Assistant Control Centre Manager within the CCTV section of our Community Safety team. You will report to the CCTV and Security Control Centre Manager and lead the day-to-day operations of the Control Centre team.

As Control Centre Team Leader, you will manage a dedicated team and oversee Public Space CCTV, Lifeline Services, access control and alarm monitoring, radio link services, and out-of-hours functions, ensuring safe, efficient service delivery

Qualifications

• Experience in managing a control centre operations team.
• Ability to lead under pressure and meet deadlines.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversee day-to-day operation of the Control Centre and teams.
• Ensure delivery of Public Space CCTV, Lifeline Services, access control and alarm monitoring.
• Lead from the front to support community safety and out-of-hours functions.
• Maintain high standards of service and handle confidential matters professionally.

Skills

Team leadership

Communication

Diplomacy

Tools

Public Space CCTV

Job description

Darlington Borough Council is recruiting an Assistant Control Centre Manager within the CCTV section of our Community Safety team. You will report to the CCTV and Security Control Centre Manager and lead the day-to-day operations of the Control Centre team.

As Control Centre Team Leader, you will manage a dedicated team and oversee Public Space CCTV, Lifeline Services, access control and alarm monitoring, radio link services, and out-of-hours functions, ensuring safe, efficient service delivery