CCTV Operational Supervisor

Merton Council

Uxbridge Moor

On-site

GBP 36,000 - 48,000

Full time

14 days+

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Qualifications

Experience in leading or supervising a 24/7 CCTV operations team.
Strong staff management and stakeholder engagement skills.
Familiarity with data protection and procurement processes.

Responsibilities

Lead delivery of the 24/7 Public Realm CCTV service
Manage a team of CCTV Operators (12)
Oversee staffing across CCTV operations
Oversee technical systems
Oversee mobile CCTV deployments
Manage evidence management
Oversee maintenance contracts
Ensure compliance with data protection
Lead procurement for the service
Monitor service performance
Drive service improvement and innovation
Work with Police, TfL, Community Safety teams, Council services, local businesses and external partners to reduce crime and support enforcement

Job description

As deputy to the CCTV Manager, this post leads Merton Council's round-the-clock Public Realm CCTV service and supervises a team of 12 CCTV Operators. The work covers staffing, technical systems, mobile deployments, evidence handling, maintenance contracts, data protection, procurement and performance across the Community Safety function. The role works closely with the Police, TfL, Community Safety teams and local businesses to cut crime and support enforcement across the borough.

What the job involves

Lead delivery of the 24/7 Public Realm CCTV service
Manage a team of 12 CCTV Operators
Oversee staffing across CCTV operations
Oversee technical systems
Oversee mobile CCTV deployments
Manage evidence management
Oversee maintenance contracts
Ensure compliance with data protection
Lead procurement for the service
Monitor service performance
Drive service improvement and innovation
Work with the Police, TfL, Community Safety teams, Council services, local businesses and external partners to reduce crime and support enforcement