Catering Supervisor

Mid Cheshire Hospitals NHS Foundation Trust; Crewe; On-site; GBP 21,000 - 29,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust in Crewe is seeking a Catering Supervisor to oversee busy catering services. You will lead and motivate staff, ensure high standards of food quality, service, hygiene and safety, and support the trust’s compassionate care values.

The role involves supervising patient, retail and hospitality catering, training staff, and driving continuous service improvements in a fast-paced hospital environment.

Qualifications

• Experience in catering, hospitality or retail services.
• Proven ability to lead and motivate a team.
• Strong commitment to hygiene, safety and quality standards.

Responsibilities

• Supervise catering staff across patient, retail and hospitality Services.
• Ensure meals are prepared, presented and served to high standards.
• Monitor food safety, hygiene and health & safety compliance.
• Provide excellent customer service to patients, visitors and colleagues.
• Assist with staff training, development and performance management.
• Maintain stock control, ordering and waste management practices.
• Support Catering Management Team to achieve objectives.
• Respond to service issues and contribute to continuous improvement.

Skills

Catering supervision

Staff leadership

Food safety

Customer service

Stock control

Education

Food safety qualification

Job description

Are you a passionate and customer-focused leader with experience in catering, hospitality, or retail services?, As a Catering Supervisor, you will support the day-to-day operation of our busy catering services, ensuring excellent standards of food quality, customer service, hygiene, and safety are consistently achieved. Working as part of a dynamic team, you will lead and motivate catering staff, oversee service delivery, and help create a positive dining experience that contributes to the overall wellbeing of our patients and hospital community. This is an exciting opportunity for an enthusiastic individual who thrives in a fast-paced environment and is committed to maintaining the highest standards while supporting the Trust's values of compassion, respect, and excellence.,

• Supervise and support catering staff across patient, retail, and hospitality services.
• Ensure meals and refreshments are prepared, presented, and served to the highest standards.
• Monitor food safety, hygiene, and health and safety compliance in line with NHS and statutory requirements.
• Provide excellent customer service to patients, visitors, and colleagues.
• Assist with staff training, development, and performance management.
• Ensure efficient stock control, ordering, and waste management practices.
• Support the Catering Management Team in achieving operational and service objectives.
• Respond proactively to service issues and contribute to continuous improvement initiatives.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008. We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health. The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal. During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.