Catering Shift Leader — High-Volume Service

Gloucester Services; Gloucester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A catering service provider in Gloucester is looking for a passionate Service Leader to drive team performance in delivering exceptional customer service. In this hands-on role, you will ensure all standards are met while managing shifts effectively and training new staff. Ideal candidates will have strong leadership skills, high standards in food quality, and a proactive attitude in a busy environment. Join us and contribute to creating delightful customer experiences.

Qualifications

• Ability to lead and motivate a team in a fast-paced environment.
• High standards of quality in food service and cleanliness.
• Previous experience in a catering environment preferred.

Responsibilities

• Lead shifts and manage colleagues to meet customer demand.
• Deliver excellent customer service and maintain brand standards.
• Support training of new colleagues.

Skills

Leadership

Communication skills

Customer service excellence

Job description

A catering service provider in Gloucester is looking for a passionate Service Leader to drive team performance in delivering exceptional customer service. In this hands-on role, you will ensure all standards are met while managing shifts effectively and training new staff. Ideal candidates will have strong leadership skills, high standards in food quality, and a proactive attitude in a busy environment. Join us and contribute to creating delightful customer experiences.