Catering Operations Manager – Lead Team in Belfast

Sodexo UK; Belfast City District; Presencial; GBP 29.000 - 35.000; Jornada completa

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Sodexo benefits

Descripción de la vacante

Sodexo UK is seeking an experienced Business Catering Manager to lead the delivery of high-quality catering and hospitality services in a busy corporate environment in Belfast. You will manage a team, drive service standards, and ensure excellent customer experience for up to 500 customers.

The role requires strong commercial awareness, people-management skills, and a passion for food quality, with responsibility for day-to-day operations, client relationships and compliance with health and

Formación

• Previous experience in a catering and hospitality management environment.
• Experience managing, developing and engaging teams.
• Experience managing a P&L with strong financial awareness.
• Excellent client and customer relationship management skills.
• Good knowledge of current health & safety requirements.
• Knowledge and experience of CIEH, COSHH and HACCP.
• Strong understanding of food hygiene and compliance.
• Excellent communication and interpersonal skills.
• A self-motivated, proactive and commercially minded approach.
• The ability to identify opportunities for growth and service improvement.

Responsabilidades

• Lead, manage and develop the catering team, creating an engaged and high-performing environment.
• Oversee the day-to-day delivery of catering and hospitality services.
• Build strong relationships with clients, customers and stakeholders at all levels.
• Ensure food is prepared fresh and to consistently high standards.
• Maintain a strong focus on customer service and hospitality.
• Ensure customers' dietary requirements and specific requests are managed appropriately.
• Monitor service delivery against agreed standards, company policies and legislation.
• Manage and monitor the financial performance of the site, ensuring costs remain within budget.
• Identify opportunities to grow the business and improve financial performance.
• Ensure compliance with food hygiene, health & safety and all relevant statutory and company requirements.
• Complete required reporting, administration and site documentation.
• Support continuous improvement across the catering and hospitality operation.

Conocimientos

Administration

Interpersonal Skills

Collaboration

Teamwork

HACCP

Descripción del empleo

Sodexo UK is seeking an experienced Business Catering Manager to lead the delivery of high-quality catering and hospitality services in a busy corporate environment in Belfast. You will manage a team, drive service standards, and ensure excellent customer experience for up to 500 customers.

The role requires strong commercial awareness, people-management skills, and a passion for food quality, with responsibility for day-to-day operations, client relationships and compliance with health and