Business Catering Manager

Sodexo UK; Belfast City District; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Sodexo benefits

Job summary

Sodexo UK is seeking an experienced Business Catering Manager to lead the delivery of high-quality catering and hospitality services in a busy corporate environment in Belfast. You will manage a team, drive service standards, and ensure excellent customer experience for up to 500 customers.

The role requires strong commercial awareness, people-management skills, and a passion for food quality, with responsibility for day-to-day operations, client relationships and compliance with health and

Qualifications

• Previous experience in a catering and hospitality management environment.
• Experience managing, developing and engaging teams.
• Experience managing a P&L with strong financial awareness.
• Excellent client and customer relationship management skills.
• Good knowledge of current health & safety requirements.
• Knowledge and experience of CIEH, COSHH and HACCP.
• Strong understanding of food hygiene and compliance.
• Excellent communication and interpersonal skills.
• A self-motivated, proactive and commercially minded approach.
• The ability to identify opportunities for growth and service improvement.

Responsibilities

• Lead, manage and develop the catering team, creating an engaged and high-performing environment.
• Oversee the day-to-day delivery of catering and hospitality services.
• Build strong relationships with clients, customers and stakeholders at all levels.
• Ensure food is prepared fresh and to consistently high standards.
• Maintain a strong focus on customer service and hospitality.
• Ensure customers' dietary requirements and specific requests are managed appropriately.
• Monitor service delivery against agreed standards, company policies and legislation.
• Manage and monitor the financial performance of the site, ensuring costs remain within budget.
• Identify opportunities to grow the business and improve financial performance.
• Ensure compliance with food hygiene, health & safety and all relevant statutory and company requirements.
• Complete required reporting, administration and site documentation.
• Support continuous improvement across the catering and hospitality operation.

Skills

Administration

Interpersonal Skills

Collaboration

Teamwork

HACCP

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Business Catering Manager

Location: Belfast, Northern Ireland

Salary: £32,000 per annum plus Sodexo benefits

Contract Type: Full Time, Permanent

We are looking for an experienced and innovative Business Manager to lead the delivery of catering and hospitality services within a busy corporate environment. This is an excellent opportunity for an ambitious manager who is passionate about food quality, customer experience and high standards of service, while also having strong commercial and people-management skills. You will take ownership of the day-to-day catering and hospitality operation, leading a team and ensuring an excellent service is delivered to up to 500 customers.

Key Responsibilities

• Lead, manage and develop the catering team, creating an engaged and high-performing environment.
• Oversee the day-to-day delivery of catering and hospitality services.
• Build strong relationships with clients, customers and stakeholders at all levels.
• Ensure food is prepared fresh and to consistently high standards.
• Maintain a strong focus on customer service and hospitality.
• Ensure customers' dietary requirements and specific requests are managed appropriately.
• Monitor service delivery against agreed standards, company policies and legislation.
• Manage and monitor the financial performance of the site, ensuring costs remain within budget.
• Identify opportunities to grow the business and improve financial performance.
• Ensure compliance with food hygiene, health & safety and all relevant statutory and company requirements.
• Complete required reporting, administration and site documentation.
• Support continuous improvement across the catering and hospitality operation.

About You

The successful candidate will have:

• Previous experience in a catering and hospitality management environment.
• Proven experience managing, developing and engaging teams.
• Experience managing a P&L with strong financial awareness.
• Excellent client and customer relationship management skills.
• Good knowledge of current health & safety requirements.
• Knowledge and experience of CIEH, COSHH and HACCP.
• Strong understanding of food hygiene and compliance.
• Excellent communication and interpersonal skills.
• A self-motivated, proactive and commercially minded approach.
• The ability to identify opportunities for growth and service improvement.

What We're Looking For

We are looking for someone who can combine strong operational leadership with commercial awareness and a genuine passion for hospitality. You will be responsible for delivering a high-quality customer experience while leading your team, managing financial performance and identifying opportunities to develop the contract.

If you're an experienced catering or hospitality manager looking for an opportunity to take the next step in your career within a growing business, we'd love to hear from you.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you.

• Sector:

Career Level

• Experienced [Non-Managerial]

Candidate Requirements

Essential

• Minimum Experienced Required (Years): 1
• Minimum Qualification: No Qualification

Desirable

• Ability Skills: Administration, Interpersonal Skills
• Competency Skills: Collaboration, Teamwork
• Competency Skills: HACCP