Catering Operations Lead & Deputy General Manager

Wsh Support Office; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Wsh Support Office in London, England, seeks a Deputy General Manager to oversee daily catering operations and uphold high service standards. You will lead catering teams, manage stock and supplier relations, and ensure food safety compliance.

Role requires strong event management, organisational and communication skills, with ability to work under pressure and plan hospitality events. Deputise for the General Manager as needed.

Qualifications

• Understanding of event and meeting management processes from concept to delivery.
• Ability to prioritise multiple projects in a fast-paced environment under pressure.
• Meticulous organisational skills with high attention to detail.
• Concise verbal and written communication.
• Solution-oriented mindset when facing challenges and opportunities.
• Strong strategic thinking and critical reasoning.
• Positive, proactive, and composed under pressure.

Responsibilities

• Oversee day-to-day catering operations and ensure high-quality service.
• Lead by example to maintain excellent food standards and customer experience.
• Supervise catering teams and motivate peak performance.
• Assist with stock control, ordering, and supplier relations within budget.
• Uphold food safety, hygiene, and policy compliance.
• Assist in planning hospitality events and term-time functions.
• Deputise for the General Manager and handle client communications.

Skills

Event management

Prioritisation

Organization

Communication

Problem solving

Strategic thinking

Calm under pressure

Job description

Wsh Support Office in London, England, seeks a Deputy General Manager to oversee daily catering operations and uphold high service standards. You will lead catering teams, manage stock and supplier relations, and ensure food safety compliance.

Role requires strong event management, organisational and communication skills, with ability to work under pressure and plan hospitality events. Deputise for the General Manager as needed.