Catering Manager - Leeds

Gather & Gather; Leeds; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Life assurance scheme

Pension scheme

Holiday allowance

Healthcare Support App

Job summary

Gather & Gather CH&CO, part of Compass Group UK&I, is seeking a Catering Manager to lead a busy coffee shop and retail operation within a government building.

You will manage a team of six, drive sales, ensure top customer service, and maintain food safety and compliance standards, serving up to 800 customers daily.

Qualifications

• Experience managing a cafe/retail operation within a government building.
• Strong commercial awareness and cost control.
• Ability to lead a team of 6 and develop a high-performing culture.
• Deliver high levels of customer satisfaction.
• Pass BPSS vetting.

Responsibilities

• Lead, motivate and develop a team of 6, creating a positive and high-performing culture.
• Oversee the day-to-day operation of a busy coffee shop and retail offer within a government building.
• Drive sales and profitability through strong commercial awareness and effective cost control.
• Develop and enhance the hot grab-and-go, bakery and retail offering to maximise customer engagement and revenue.
• Manage client relationships, ensuring excellent service delivery and high levels of customer satisfaction.
• Maintain food safety, health & safety, and compliance standards at all times.
• Monitor stock control, ordering, waste management and profit protection to achieve financial targets.
• Deliver an exceptional customer experience for up to 800 customers per day.
• Analyse sales performance and implement initiatives to increase spend and footfall.
• Ensure the presentation, cleanliness and overall standards of the coffee shop consistently reflect company expectations. Successful applicant must pass BPSS vetting.

Skills

Team leadership

Cost control

Sales skills

Customer service

Food safety

BPSS vetting

Job description

Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award-winning teams - we are currently recruiting for a Catering Manager to join our team.,

• Lead, motivate and develop a team of 6, creating a positive and high-performing culture.
• Oversee the day-to-day operation of a busy coffee shop and retail offer within a government building.
• Drive sales and profitability through strong commercial awareness and effective cost control.
• Develop and enhance the hot grab-and-go, bakery and retail offering to maximise customer engagement and revenue.
• Manage client relationships, ensuring excellent service delivery and high levels of customer satisfaction.
• Maintain food safety, health & safety, and compliance standards at all times.
• Monitor stock control, ordering, waste management and profit protection to achieve financial targets.
• Deliver an exceptional customer experience for up to 800 customers per day.
• Analyse sales performance and implement initiatives to increase spend and footfall.
• Ensure the presentation, cleanliness and overall standards of the coffee shop consistently reflect company expectations. Successful applicant must pass BPSS vetting. Working with G&G has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

Job Reference: com/2108/43013001/52797966/BU #Gather and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!