London
On-site
GBP 30,000 - 50,000
Full time
15 days ago
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Job summary
An established industry player is seeking a dynamic leader to inspire and mentor a team dedicated to delivering exceptional food and service standards. This role emphasizes building strong relationships with clients and stakeholders while achieving key performance indicators in health, safety, and sustainability. The ideal candidate will possess a passion for food and customer service, alongside strong analytical and budgeting skills. Join this innovative firm to create a culture of excellence and push boundaries in the food service industry.
Qualifications
- Experience relevant to the role is essential.
- Strong customer service passion and team management skills.
Responsibilities
- Lead and inspire your team to achieve exceptional standards.
- Build positive relationships with clients and stakeholders.
Skills
Team Leadership
Customer Service
Financial Analysis
Budgeting
Delegation Skills
Organizational Skills
Effective Communication
Strategic Thinking
Education
Experience in Food Service
Job Description
- Lead, inspire, collaborate, and support your team to deliver exceptional standards consistently.
- Build positive, credible, and collaborative relationships and communication methods with clients and other key stakeholders.
- Develop your team through mentoring, training, recognition, and empowerment.
- Create a culture of excellence, pushing boundaries through caring service, food standards, and innovation.
- Achieve key KPIs including health and safety, sustainability, financial, and governance targets.
Qualifications
- Previous experience relevant to the role.
- Passion for food and customer service.
- Enjoy managing, training, and supporting a team.
- Financially savvy, analytical, and skilled in budgeting and driving performance.
- Strong delegation and influencing skills.
- Ability to prioritize multiple projects in a fast-paced environment.
- High attention to detail and organizational skills.
- Effective verbal and written communication.
- Solution-oriented mindset adaptable to challenges.
- Strategic thinking and critical reasoning skills.
- Alignment with BaxterStorey core values.