Catering Manager

ISS Facility Services UK; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a visionary Catering Manager to lead catering operations at a prestigious site in London. This role is perfect for a confident leader with a passion for food service and hospitality. You will oversee all aspects of catering, ensuring high standards while inspiring your team to deliver exceptional customer experiences. This is an exciting opportunity to make a meaningful impact by shaping service offerings and driving operational efficiency. If you thrive in a fast-paced environment and have a proven track record in hospitality, we want to hear from you!

Qualifications

• Experienced in managing kitchen operations and team performance.
• Strong background in food safety and customer service.

Responsibilities

• Lead and develop the catering team, promoting continuous improvement.
• Drive innovation and collaborate on introducing new culinary concepts.

Skills

Food Safety Level 3

Team Leadership

Customer Service

Operational Efficiency

Communication Skills

Education

Catering Management Certification

Chef Qualification

Tools

EPOS Systems

Microsoft Office

Job description

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Recruitment Partner on behalf of ISS Facility Services UK at Omni RMS | Workplace, Soft Services and Hospitality/ Catering / Food Management

Catering Manager

Permanent Contract

EC2Y

We are seeking an experienced and visionary Catering Manager to lead our catering operations at a prestigious site.

This is a high-profile role requiring someone who thrives in a fast-paced and demanding environment, with a passion for excellence in food service and hospitality.

Job Description

You will be responsible for overseeing all aspects of the catering service, ensuring it meets the highest standards while respecting the cultural nuances of our client.

With a strategic mindset, you will drive operational efficiency, growth, and profitability, while also inspiring and developing your team to deliver an outstanding customer experience.

This role offers the opportunity to make a meaningful impact—shaping the service offering, motivating a dedicated team, and contributing to the continued success of a flagship contract.

If you are a confident leader with a proven track record in hospitality, excellent organisational skills, and a desire to deliver exceptional service, we would love to hear from you.

Key Responsibilities

• Lead and develop the catering team, promoting continuous improvement and training
• Drive innovation and collaborate on introducing new culinary concepts
• Oversee chef development and ensure menus align with client expectations and trends
• Maintain client reporting to monitor satisfaction and performance
• Work with events teams to deliver impactful catering experiences
• Enhance operational efficiency through process improvement
• Build strong relationships across teams, clients, and stakeholders

Professional and Personal Competencies/Qualifications

• Food Safety Level 3 certified with a strong chef background and team leadership experience
• Proven passion for food and delivering excellent customer service
• Experienced in using EPOS till systems and food ordering platforms
• Proficient in Microsoft Office for operational and reporting tasks
• Strong communication skills to build and maintain client confidence
• Skilled in managing kitchen operations and team performance
• Committed to high food safety and service standards

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Facilities Services and Hospitality

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