Catering Assistant – Term Time Only

Craven College; United Kingdom; Remote; GBP 16,000 - 24,000; Full time

Job summary

Craven College is seeking a part-time Catering & Retail Assistant in Skipton to support daily service, front-of-house operations and stock control. You will help with food and beverage service, till handling and ensuring customer satisfaction as part of a wider team.

The role requires GCSE English and Maths and catering experience, with emphasis on reliability and digital skills. A DBS check is required and hours are 30 per week.

Qualifications

• Qualified to Level 2 English and Maths (GCSE A*-C or equivalent).
• NVQ Level 1 Catering & Food Hygiene Certificate.
• Previous basic food preparation/catering service/retail experience.
• Experience with Epos till systems and general computer use.

Responsibilities

• Work flexibly as part of a team across Catering & Retail Service.
• Provide high level of customer service during day-to-day operations.
• Operate the till and handle cash/credit & debit cards per procedures.
• Assist with stock delivery, unpacking, shelving and stock rotation.
• Maintain cleanliness and hygiene of kitchen and dining areas.
• Liaise with the Catering Supervisor and Head Chef to maximise sales and customer satisfaction.

Skills

Interpersonal skills

Customer service

Digital skills

Teamwork

Reliability

Education

GCSE English & Maths Level 2

NVQ Level 1 Catering & Food Hygiene

Tools

Epos till Systems

Excel

Computer literacy

Job description

To provide an efficient retail and catering service in order to maximise sales opportunities and customer service.

Craven College aspires to be a leading college in digital education, and all business support staff are expected to possess the digital competencies relevant to their role. Staff are required to undertake continuing professional development to ensure their digital skills are up-to-date and aligned with the efficient and effective delivery of college services.

Employer

Craven College

Date Posted:

September 14, 2026

Post No.

B285

Location

Skipton

Rate of pay

Craven College Harmonised Pay Scale, Point 1, £24,455.21 per annum, pro rata to £15,634.05 per annum (36 working weeks, paid for 41 weeks)

Hours

30 hours per week

Responsible to

Head of Department

Closing Date

October 4, 2026 23:59

Special Conditions

A full enhanced disclosure check via the Disclosure & Barring Service will be required for this post

Key Duties

This job description is a guide to the duties you will be expected to perform immediately on your appointment. These may change in the future in line with the strategic direction and development of the College.

• To work on a flexible basis as part of a team, supporting all areas of the Catering & Retail Service in line with the needs of the College;
• To participate in the day-to-day running of the catering and retail services, offering a high level of customer service;
• To offer an efficient catering service including preparation, presentation and sale of food and beverage items, and receipt of cash: to maximise sales and customer service;
• To operate the till and handle cash, credit / debit cards in line with College procedures;
• To assist the Catering Supervisor in changing displays to maximise sales opportunities;
• To receive deliveries, unpack, stock shelves, store and assist the Head Chef to maintain adequate stock levels and stock rotation in line with Craven College Food Safety Policy and Statement;
• To assist the Catering Supervisor and the Head Chef with regular stock takes, sales analysis and promotions as requested;
• To maintain the kitchen/dining area to a clean, tidy and hygienic standard in line with Health and Safety regulations;
• To be vigilant at all times, taking all necessary steps to maximise the security of stock and monies; reporting discrepancies and concerns to the Catering Supervisor;
• To report any Health & Safety defects/faults to the Head Chef/Catering & Retail Services Supervisor;
• To work on a flexible basis as part of a team, supporting other areas of Catering Service in line with the needs of the College;
• To liaise effectively with the Catering Supervisor and the Head Chef, ensuring any issues concerning customer satisfaction are reported to the Catering Supervisor immediately;
• To support the provision of in-house hospitality in line with the needs of the College;
• To assist the Catering Supervisor with the input of data into the Epos system and assist with the processing of invoices and other back-office duties as required;
• You will be expected to be fully conversant with the College’s range of equality and diversity and safeguarding policies and procedures, to ensure the health, safety and welfare of all learners and staff;
• To participate in the Craven College appraisal scheme and undertake staff development in line with the needs of the College;
• Any other duties commensurate with grade and status that may reasonably be expected.

This job description and person specification is current at the date of issue. Changing organisational needs may require the job description to change, within reason, after prior consultation with the post holder.

Person Specific

The person we are hoping to appoint will meet all the following essential requirements and some or all of the desirable requirements.

• Qualified to Level 2 (GCSE Grade A*-C or equivalent) in English and Maths (or willing to work towards completion within a specified time frame).
• Relevant professional Catering qualification e.g. NVQ level 1 in Catering & Food Hygiene Certificate;
• Previous basic food preparation/catering service/retail experience;
• Good understanding of customer service and the ability to achieve a high level of customer satisfaction at all times;
• Excellent interpersonal skills with the ability to relate to students, staff and members of the public;
• Good work ethic with a “can do” approach;
• Have excellent personal presentation and hygiene;
• Ability to work flexibly to meet the needs of the College;
• Be honest, reliable and trustworthy;
• Willingness and ability to work effectively as a team member;
• Be able to work on own initiative without supervision;
• Good work ethic with a “can do” approach;
• Ability to effectively use digital tools and platforms. Staff are required to undertake continuing professional development to ensure their digital skills are up-to-date and aligned with the efficient and effective delivery of college services or willing to work towards.
• Experience of sales promotions;
• Appreciation of the needs of people with learning difficulties and / or disabilities;
• Experience of Epos till Systems;
• Computer literate with the ability to input data and use excel spreadsheets

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