Catering Assistant - Hotel Services

NHS National Services Scotland; Glasgow; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

NHS Pension Scheme

Employee Assistance Programme

Cycle to Work Scheme

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Support Services Assistant (Catering) to join the Catering Team at Leverndale Hospital. You will assist with meal preparation, assembly and distribution for patients, staff and visitors, ensuring safe handling and high standards of hygiene.

The role runs 19.26 hours per week, Monday to Friday 12:00–16:00, with training in basic food hygiene, COSHH, health & safety and infection prevention.

Qualifications

• Knowledge of catering services and food service delivery (full induction provided)
• Basic Food Hygiene Certificate (training provided)
• Knowledge of Health & Safety procedures (training provided)
• Knowledge of COSHH regulations (training provided)
• Knowledge of moving and handling principles (training provided)
• Knowledge of infection prevention and control practices (training provided)
• Training in the safe use of catering and cleaning equipment
• Understanding of food hygiene legislation and HACCP principles
• Ability to work within established procedures and timescales
• Good communication and teamwork skills
• Full driving licence essential for function delivery driver duties only

Responsibilities

• Support provision of patient, staff and visitor catering services, including preparation and assembly of meals
• Distribute food items and provide specialist dietary requirements
• Ensure food received, stored, prepared, regenerated and served in line with HACCP and food safety legislation
• Maintain HACCP records and stock rotation procedures
• Operate catering equipment safely and uphold high food hygiene standards
• Follow Health & Safety and Board policies; contribute to safe, efficient service
• Perform cleaning duties and report equipment faults; collaborate with colleagues across departments

Skills

Food service knowledge

Communication skills

Teamwork

Catering equipment safety

Food safety practices

Education

Basic Food Hygiene Certificate

Health & Safety training

COSHH knowledge

Moving and handling training

Infection prevention training

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

As a Support Services Assistant (Catering), you will work as part of the Catering Team to support the delivery of high-quality catering services for patients, staff, visitors and functions. The role involves assisting with food preparation, meal assembly, picking and packing meal components, meal distribution, regeneration of meals, service delivery, wash-up duties and cleaning activities. You will play an important part in ensuring food is prepared, handled and served safely while maintaining excellent standards of hygiene and customer service.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• Permanent Role - 19.26 Hours
• Leverndale Hospital
• Monday - Friday 1200 -1600/0

Key responsibilities:

You will be responsible for supporting the provision of patient, staff and visitor catering services, including the preparation and assembly of meals, distribution of food items and provision of specialist dietary requirements. The postholder will ensure food is received, stored, prepared, regenerated and served in line with HACCP procedures and food safety legislation. You will maintain accurate HACCP records, adhere to stock rotation procedures, operate catering equipment safely, uphold high standards of food hygiene and infection control, and follow all Health & Safety and Board policies. The role also involves cleaning duties, reporting equipment faults, working effectively with colleagues across departments and contributing to a safe, efficient and customer‑focused catering service.

Knowledge, training, qualifications and/or experience required to do the job:

• Knowledge of catering services and food service delivery (full induction provided)
• Basic Food Hygiene Certificate (training provided)
• Knowledge of Health & Safety procedures (training provided)
• Knowledge of COSHH regulations (training provided)
• Knowledge of moving and handling principles (training provided)
• Knowledge of infection prevention and control practices (training provided)
• Training in the safe use of catering and cleaning equipment
• Understanding of food hygiene legislation and HACCP principles
• Ability to work within established procedures and timescales
• Good communication and teamwork skills
• Full driving licence essential for function delivery driver duties only

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For an informal discussion, please contact: Sandra Barrett, Integrated Services Manager, 0141 211 6409, [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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