Health Care Support Worker - Community Nursing

NHS National Services Scotland; Dumbarton; On-site; GBP 21,000 - 31,000; Part time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave

Cycle to Work

Job summary

NHS Greater Glasgow and Clyde is seeking a Health Care Support Worker to join the Children and Families Health Visiting Team at Dumbarton Health Centre. You will work in homes and community settings delivering safe, person-centred care as part of a multidisciplinary team.

Essential SVQ Level 3 in Healthcare or equivalent, driving licence and strong communication are required; this role offers flexible hours and opportunities for professional development within NHS Scotland.

Qualifications

• SVQ Level 3 in Healthcare or equivalent experience
• Ability to work with people as part of a team
• Ability to work without direct supervision
• Good communication skills both written and verbal
• Ability to work with vulnerable children, young people and families
• Computer skills
• Full Driving Licence

Responsibilities

• Deliver safe, efficient and person-centred care to clients and families, as delegated by the Health Visiting team
• Support the Health Visiting team in delivering care to clients and families
• Promote engagement with clients, families and carers with a caring, empathetic approach
• Promote self-care and empower clients to access health resources
• Carry out clinical duties as delegated and assist with health promotion activities
• Assist with clinics and screening programmes
• Maintain accurate clinical records in line with Data Protection and FOI acts

Skills

Teamwork

Communication

IT skills

Full Driving Licence

Education

SVQ Level 3 in Healthcare

Tools

Computer skills

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

Are you passionate about improving outcomes for children, young people and families? We are seeking a motivated and compassionate Health Care Support Worker to join our Children and Families Health Visiting Team.

Working closely with Health Visitors and other professionals, you will support the delivery of high-quality, person-centred care within homes, and community settings. The role includes supporting health promotion activities, developmental screening programmes, parenting support and providing practical assistance to families.

We are looking for someone who has excellent communication and interpersonal skills and who enjoys working with children. The post holder requires to work independently and as part of a multidisciplinary team. It is important that this person is caring, compassionate and committed to improving health outcomes, has a SVQ Level 3 in Healthcare (or equivalent experience) and possesses good IT skills and a full driving licence.

West Dunbartonshire children and families team can offer you a rewarding opportunity to make a real difference to children's lives, a supportive team environment with regular supervision, access to training and professional development opportunities and experience working within an innovative Children and Families service.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• Location based in Dumbarton Health Centre
• Permanent Contract
• Part-time position (28.8 hours per week)

Key responsibilities:

The Healthcare Assistant will be responsible for delivering safe, efficient and person-centred care to clients I families, as delegated and directed by the Health Visiting team. The post holder will support the Health Visiting team in the delivery of care to clients I families.

The post holder will promote a culture of engagement with clients, families and carers, which includes as core principles and values an approach which is caring, compassionate, courteous, empathetic and respectful.

The post holder will promote the principles of self-care to clients, families and carers and empower them to access and use health resources in their community

The post holder will:

• Carry out clinical duties as delegated by the Health Visiting Team:
• Assist clients and families in relevant settings to address health promotion activities that can positively improve health and wellbeing
• Assist with the delivery of a variety of clinics e.g. Immunisation, community drop‑in
• Assist with the delivery of planned screening programmes e.g. height & weight.
• Participate in the delivery of group work as appropriate to local need e.g. Parenting, Post Natal depression and Breastfeeding groups.
• Accurately report back to Health Visitor following home visits or other client-related work
• Participate in systems of practice support and personal development planning in line with the Knowledge and Skills Framework
• Maintain accurate and up‑to‑date clinical records ensuring compliance with the Data Protection Act and Freedom of Information Act in discussion with the Health Visitor supervising the case.
• Work within national, organisational and local policies, procedures and guidelines to ensure maintenance of safe, person‑centred and effective working practices for children, young people and families

Knowledge, training, qualifications and/or experience required to do the job:

Essential

• SVQ Level 3 in Healthcare or equivalent experience
• Ability to work with people as part of a team.
• Ability to work without direct supervision.
• Good communication skills both written and verbal.
• Ability to work with vulnerable children, young people and families.
• Computer skills
• Full Driving License

Desirable

• Experience of working with children.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.