Catering Assistant: Customer-Focused Service & Prep

Mitie Group plc.; Nottingham; On-site; GBP 19,000 - 23,000; Full time

Job summary

Mitie Group plc. is seeking a catering support assistant to prepare dining areas, serve meals, and ensure clean and safe catering spaces. You will handle cash and maintain records while delivering excellent customer service across managers and colleagues.

Experience in catering is desirable, with basic Food Hygiene and Health & Safety training provided if needed. The role emphasizes adaptability, attention to detail, and teamwork to create a positive service environment.

Qualifications

• Customer service experience preferred.
• Strong communication skills across different stakeholders.
• Able to work both independently and in a team.
• Good numeracy and literacy skills for cash handling and records.

Responsibilities

• Prepare and maintain dining and service areas, including furniture, trolleys, and cleaning equipment.
• Serve food in correct portions and wash dishes, cutlery, and catering equipment.
• Clean all catering areas daily and follow health and safety standards.
• Handle cash collection, banking, and maintain records and procedures.
• Communicate effectively with customers, managers, and colleagues to deliver excellent service.

Skills

Customer service

Communication

Teamwork

Time management

Education

Basic Food Hygiene

Health & Safety certificates

Job description

Mitie Group plc. is seeking a catering support assistant to prepare dining areas, serve meals, and ensure clean and safe catering spaces. You will handle cash and maintain records while delivering excellent customer service across managers and colleagues.

Experience in catering is desirable, with basic Food Hygiene and Health & Safety training provided if needed. The role emphasizes adaptability, attention to detail, and teamwork to create a positive service environment.