Catering Assistant: Service Excellence in Care Settings

Mitie Group plc.; Carlisle; On-site; GBP 22,000 - 23,000; Full time

Job summary

Mitie Group plc. is seeking a Catering Assistant at Cumberland Infirmary, Carlisle. You will deliver dining and service excellence, prepare areas, serve meals, and maintain hygiene standards in a busy hospital setting.

Role requires basic food hygiene and health & safety awareness, good numeracy and literacy, and the ability to work both independently and in a team. Training provided for certs if needed.

Qualifications

• Catering experience in a similar environment (desirable).
• Basic Food Hygiene and Health & Safety certificates (training provided if not held).
• Adequate numeracy, literacy, and communication skills.
• Customer service passion; able to work independently and in a team.
• Adaptable, detail‑oriented with strong organisational and time management skills.

Responsibilities

• Prepare and maintain dining and service areas, including furniture, trolleys, and cleaning equipment.
• Serve food in correct portions and wash dishes, cutlery, and catering equipment.
• Clean all catering areas daily and follow health and safety standards.
• Handle cash collection, banking, and maintain records and procedures.
• Communicate effectively with customers, managers, and colleagues to deliver excellent service.

Skills

Customer service

Numeracy

Literacy

Teamwork

Time management

Education

Basic Food Hygiene Certification

Health & Safety Certification

Job description

Mitie Group plc. is seeking a Catering Assistant at Cumberland Infirmary, Carlisle. You will deliver dining and service excellence, prepare areas, serve meals, and maintain hygiene standards in a busy hospital setting.

Role requires basic food hygiene and health & safety awareness, good numeracy and literacy, and the ability to work both independently and in a team. Training provided for certs if needed.