Catering Assistant

Bellrock Group; Worcester; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

15 days annual leave + holidays +1 day

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured wellbeing program

Enhanced maternity/paternity/adoption

Cycle to work

Holiday purchase scheme

Discount scheme

Healthcare Cashplan

MotorSave Scheme

Refer a friend

Liftshare

Virtual GP

Job summary

Bellrock Group is seeking a Catering Assistant for The Café at The Hive in Worcester. You will support daily café operations, prepare food and beverages, and ensure high standards of service and hygiene. You will also handle bookings and assist with events across The Hive building.

Join a team that values reliability, teamwork, and calmness under pressure. The role offers flexible hours within a Worcester office setting and opportunities to contribute to a busy, guest-facing environment.

Qualifications

• Previous experience in hospitality, retail or food service is preferred.
• Basic understanding of food hygiene standards and allergen awareness is expected.
• Experience with cash handling and operating a POS system is beneficial.
• Experience preparing hot drinks and using commercial coffee equipment is desirable.

Responsibilities

• Serve hot/cold food and drinks to daily café customers with friendly, efficient service.
• Accurately take orders and handle cash and card payments.
• Keep the café areas clean and tidy to maintain a welcoming environment.
• Prepare menu items such as pastries, salads and toasties while following hygiene rules.
• Handwash cookware, operate the dishwasher and keep surfaces clean and organised.
• Monitor food temperatures and allergen guidance to ensure safety.
• Prepare and deliver food, drinks and tableware for hospitality bookings across the building.
• Ensure meeting room refreshments and event orders are delivered punctually.
• Clear away setups and restore meeting spaces promptly after bookings conclude.

Skills

Customer service

Food hygiene

Cash handling

Coffee machine operation

Time management

Teamwork

Reliability

Allergen awareness

Tools

POS system

Till system

Coffee machinery

Job description

Role Overview

As a Catering Assistant at The Café at The Hive, your job is to work efficiently within the team to deliver high-quality food and drink preparation, setup and service across all daily operations of the café. This also includes maintaining strict hygiene standards, keeping service areas fully stocked, providing prompt, friendly customer service, and delivering catering bookings across The Hive building.

Worcester

Role Overview

As a Catering Assistant at The Café at The Hive, your job is to work efficiently within the team to deliver high-quality food and drink preparation, setup and service across all daily operations of the café. This also includes maintaining strict hygiene standards, keeping service areas fully stocked, providing prompt, friendly customer service, and delivering catering bookings across The Hive building.

Key Responsibilities

• Serve hot/cold food and drinks to daily café customers with friendly, efficient service.
• Accurately take orders and handle cash and card payments.
• Keep the café areas clean and tidy continuously to maintain a welcoming environment.
• Prepare menu items such as pastries, salads and toasties while following strict hygiene rules.
• Handwash cookware, operate the dishwasher and keep all surfaces clean and organised.
• Monitor food temperatures and expiration dates and ensure you adhere to allergen guidance.
• Prepare and deliver food, drinks and tableware for hospitality bookings across the building.
• Ensure meeting room refreshments and event orders are delivered punctually.
• Clear away hospitality setups, collect dirty tableware, and restore meeting spaces promptly after bookings conclude.

Skills & Experience

• Previous experience with customer service, whether that be in a hospitality, retail or food service setting.
• Basic understanding of food hygiene standards, safe food handling and allergen awareness.
• Experience with Point-of-Sale operation, such as handling cash and card transactions as well as operating a basic till system.
• Experience preparing hot drinks and operating commercial coffee machinery.
• Confidence using basic kitchen equipment to prepare a basic menu of food.
• Excellent time management in order to prioritize tasks.
• Teamwork is key to a successful day in the café - it is important you can communicate effectively with the rest of the catering team to deliver high-quality service.
• Consistently punctual and demonstrate reliability throughout the execution of all daily café tasks.
• Being proactive during quiet periods is important, using the time to clean and restock without supervision.
• Demonstrate the ability to remain calm under pressure when there are sudden rushes.

AI fluency & learning mindset: We are looking for people who actively use AI in their day-to-day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work at the Worcester office, with 3 days on and 3 days off shift patterns including weekends. One shift required is 08:00-14:30 and the other is 13:30-20:00.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 15 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

At Bellrock, our people make the difference.

We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.

We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.