General Assistant

BaxterStorey; Coventry; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Up to 28 days holiday including bank &

Job summary

We are seeking a friendly General Assistant to join BaxterStorey in Coventry, United Kingdom. You will support day-to-day hospitality operations, assisting with food and beverage service, and maintaining high standards of cleanliness and customer service for students, staff and visitors.

The role is part-time, 20 hours per week, with a permanent contract and a starting wage of £13.45 per hour. On-shift meals, training and development opportunities are available within a supportive team.

Qualifications

• Experience in a catering, food service or customer-facing environment is desirable but not essential.
• Basic understanding of food hygiene and safety practices; Level 1 Food Safety Certificate is advantageous.
• Strong teamwork and clear communication in a fast-paced setting.
• Flexible to work weekends and evenings if required.

Responsibilities

• Assist in the preparation and serving of food and beverages, maintaining high hygiene standards.
• Support hospitality services to create a welcoming environment for customers and visitors.
• Maintain cleanliness and organisation of kitchen, dining and service areas.
• Collaborate with the team to ensure efficient operations across all areas.
• Provide friendly, professional customer service to students, staff and visitors.
• Undertake various administrative tasks to support smooth operations.
• Assist with stock management and event set-up/breakdown as needed.

Skills

Catering experience

Food safety basics

Teamwork

Customer service

Communication

Education

Level 1 Food Safety Certificate

Tools

POS systems

Basic computer skills

Job description

Company Description

Food service assistant, £13.45 per hour, Monday to Thursday 8.30 am to 2.00 pm - 20 hours per week, Permanent Contract, Location: Severn Trent, St Martins Road Coventry.

Benefits

• Up to 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Job Description

We are seeking a friendly and efficient General Assistant to join our team in Coventry, United Kingdom. As a General Assistant, you will play a crucial role in supporting various aspects of our operations, ensuring smooth day-to-day functioning and excellent customer service.

• Assist in the preparation and serving of food and beverages, maintaining high standards of hygiene and presentation
• Support hospitality services as required, ensuring a welcoming environment for customers and guests
• Maintain cleanliness and organisation of kitchen, dining, and service areas
• Collaborate with team members to ensure efficient operations across all areas
• Provide friendly and professional customer service to students, staff, and visitors
• Undertake various administrative tasks to support the smooth running of the facility
• Assist with stock management and inventory control
• Support the set-up and breakdown of events or meetings as needed
• Adapt to changing priorities and assist in other areas of the organisation as required

Qualifications

• Experience in a catering, food service, or customer-facing environment is desirable but not essential
• Basic understanding of food hygiene and safety practices; Level 1 Food Safety Certificate is advantageous
• Strong teamwork skills with the ability to collaborate effectively in a fast-paced environment
• Excellent communication skills and a friendly, customer-focused attitude
• Keen attention to detail and ability to maintain high standards of cleanliness and organisation
• Flexibility to adapt to changing priorities and work various shifts, including weekends and evenings if required
• Ability to multitask and prioritise workload efficiently
• Basic computer skills for administrative tasks
• Physical ability to stand for extended periods and lift moderate weights
• A positive attitude and willingness to learn and take on new responsibilities

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and center of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

• ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
• Wholeheartedly Positive - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
• CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
• FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.

Inclusion & Diversity

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Final Invitation

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

Join us and bring your unique perspective to our team.