General Catering Assistant PT

BaxterStorey; Wirral; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Up to 28 Days holiday including bank +

Birthday leave

Volunteer days

Grandparent leave

Enhanced maternity leave

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts

Employee assistance programme

Wellbeing hub

Cycle to work scheme

Job summary

BaxterStorey is seeking a Catering Assistant in Wirral to support the Chef Manager in food service and payment handling, while maintaining high health and safety standards.

You will help with stock checks, equipment cleaning, and service across multiple areas, contributing to a positive guest experience and a zero-harm culture.

Qualifications

• Customer care and customer service experience, preferably in a catering environment.
• Problem solving skills and ability to work around short notice hurdles.
• Ability to use and understand cash handling, EPOS and cashless systems.
• Previous large catering experience desirable.
• Stock management and cash handling responsibility desirable.
• Able to work independently and have a can-do approach.

Responsibilities

• Assist Chef Manager in preparation and cooking of food.
• Serve meals, snacks and drinks including taking payments.
• Clean all equipment, crockery and cutlery as required.
• Support and provide service across Serveries, Retail, Hospitality, Functions, Coffee Shops.
• Ensure food handling complies with Food Safety & Quality Management System standards.
• Adhere to Health & Safety legislation and codes of practice.
• Participate in ongoing professional development and training; may involve off-site travel.
• Store raw materials and packaging materials in correct areas; support Zero Harm culture.

Job description

• Up to 28 Days holiday including bank holidays
• Plus your birthday off
• Up to 3 volunteering days
• Up to 3 days grandparent leave
• Up to 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Wellbeing hub
• Cycle to work scheme

Location

Brombourgh CH62 3RL

Salary

£13.21

Benefits

• Up to 28 Days holiday including bank holidays
• Plus your birthday off
• Up to 3 volunteering days
• Up to 3 days grandparent leave
• Up to 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Wellbeing hub
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Catering Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work‑life balance, because we believe that people excel when they are given the space to take care of themselves.

Job Description

You will assist the Chef Manager in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required.

With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carry out and record any checks required on behalf of the Chef Manager or Catering Supervisor.

Key Areas Of Responsibility

• Assist Chef manager in the preparation and cooking of food
• Serve meals, snacks & drinks including taking payments.
• Clean all equipment, crockery & cutlery as required.
• Support, operate and provide service in areas including but not limited to: Serveries, Retail, Hospitality, Functions, Coffee Shops.
• Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
• Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
• Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
• Ensure all raw materials and packaging materials are stored in the correct areas of the site.
• Embrace and actively participate in the Zero Harm culture.

Our Ideal candidate will have the following characteristics in line with our values

Togetherness

• Ability to work as part of a team
• A flexible approach to working hours
• Be supportive of colleagues

Nurture

• Keen to learn on the job
• Hold Food Safety Level 2 (or be able to achieve on appointment)

Pride

• Be honest and trustworthy

Planet

• Hygienic approach and manner
• Committed to zero harm and sustainable practices

Skills/Knowledge/Experience Required

• Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently about Stafford to our consumers and clients.
• Problem solving skills, ability to see the ‘end game’ and work around particular hurdles placed at short notice.
• Ability to use and understand Cash, Cash Handling, EPOS and Cashless systems.
• Previous Large Catering experience. (Desirable)
• Previous responsibility for stock and cash management control (Desirable)
• Able to work independently
• Have a can‑do approach.

Qualifications

• Full, UK driving licence and have at least 12 months driving experience and no more than 6 points. (Desirable)
• Level 2 Food Safety Qualification (Desirable)
• Level 2 H & S Qualification (Desirable)
• First Aid Certificate (Desirable)

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

BaxterStorey Values

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up‑beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality'.