Casualty Fraud Assistant File Handler

Keoghs; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Casualty Fraud Assistant File Handler to support their dynamic team. This entry-level role offers the chance to develop essential skills in managing a caseload of EL/PL fixed fee cases for insurance clients. The ideal candidate will possess strong communication and organizational skills, with a keen analytical mindset. As part of a collaborative work environment, you will engage in various tasks, including evidence review and client interaction, while benefiting from a supportive framework that encourages professional growth. Join this forward-thinking company and take your first step into the legal field.

Benefits

Davies Incentive Plan

25 Days Holiday

Simply Health Care Cash Plan

24/7 Online GP

Death In Service

Pension Contribution

Employee Resource Groups

Cycle to Work Scheme

Discounted Tickets for Attractions

Access to Online Discount Sites

Qualifications

• Some legal work experience is essential.
• Good literacy and IT skills are required.
• Ability to prioritize work and meet deadlines.

Responsibilities

• Assist main File Handlers with case management tasks.
• Conduct investigations and liaise with involved parties.
• Review evidence and handle routine correspondence.

Skills

Communication Skills

Organizational Skills

Analytical Skills

Client Care Skills

Attention to Detail

Education

Legal Education (ILEX, LPC)

Relevant Work Experience

Tools

Microsoft Office

Legal Case Management Software

Job description

Join to apply for the Casualty Fraud Assistant File Handler role at Keoghs

6 days ago Be among the first 25 applicants

Join to apply for the Casualty Fraud Assistant File Handler role at Keoghs

Get AI-powered advice on this job and more exclusive features.

Description

The Assistant File Handler will undertake a variety of mainly file handling tasks to support the team and main File Handlers. They will develop their skills to progress to manage a caseload of EL/PL fixed fee cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. Once the Assistant File Handler is competent to handle their own cases, the work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and MOJ Stage 3 files. These will be handled on a Non-Delegated Authority basis.

Department: Claims Management

Location: Bolton

Description

The Assistant File Handler will undertake a variety of mainly file handling tasks to support the team and main File Handlers. They will develop their skills to progress to manage a caseload of EL/PL fixed fee cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. Once the Assistant File Handler is competent to handle their own cases, the work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and MOJ Stage 3 files. These will be handled on a Non-Delegated Authority basis.

Key Accountabilities

Duties as an Assistant to File Handlers in the team

• Dealing with disclosure
• Reviewing evidence (including medical / personnel records)
• Conducting investigations with Insured’s / obtaining witness statements
• Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
• Instructing Counsel / Experts
• Attending conferences and Trials with Counsel and note taking
• Dealing with routine correspondence
• Reviewing quantum
• Drafting Tomlin Orders and Consent Orders
• Draft Cost schedules
• Dealing with general or straightforward queries
• Telephone chasing activities
• Filing out Allocation Questionnaires and witness summon
  
  
  

Experience, Skills and Qualifications

Essential

• Some legal work experience
• Self-confident with good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• An ability to maintain attention to detail when dealing with repetitive tasks
• Good Literacy and IT skills
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
• Ability to work effectively within the Keoghs Shared Behaviour framework
• Contributes actively to an environment in which colleagues work cooperatively with each other.
• Ability to meet performance targets
• Positive, confident and enthusiastic
• Excellent listening, verbal and written communication skills
• Good client care skills and evidence of working to client guidelines on a delegated basis
• Ability to prioritise work, keep to deadlines and work under pressure
• High level of analytical skills
  

Desirable

• Legal Education- ILEX, LPC or equivalent work experience
• Experience of handling a caseload of EL/PL files would be advantageous.
• Previous litigation experience.
• Good advocacy skills.
  
  
  

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Law Practice

Referrals increase your chances of interviewing at Keoghs by 2x

Get notified about new Handler jobs in Bolton, England, United Kingdom.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.