Casualty Claims Specialist (EL/PL) – Leeds

Davies; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Davies Innovation Lab

Leadership training programme

Funding for professionalQualifications

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Job summary

Davies in Leeds is seeking a Casualty Claims Handler to join our Claims Management team. You will liaise with insurers, policyholders and brokers to drive fair outcomes and robust case handling.

You’ll investigate claims, gather evidence, calculate liabilities, and prepare detailed reports while maintaining professional communication and adherence to company procedures. This role offers excellent benefits and career development.

Qualifications

• Experience handling EL and PL claims.
• Experience handling personal injury claims.
• Knowledge of reserving and liability helpful.

Responsibilities

• Liaison with Insurers, Policyholders and Brokers.
• Investigate allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
• Obtaining all necessary evidence and relevant documentation.
• Determining appropriate actions for the resolution of the case.
• Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics.
• Negotiating settlement where appropriate, within agreed authority limits.
• Corresponding with all parties professionally to proactively progress the case to conclusion.
• Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times.
• Maintaining a proper reserve at all times by regular review.
• Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company

Skills

EL & PL claims handling

Personal injury experience

Third-party property damage

Strong communication

IT skills

Job description

Davies in Leeds is seeking a Casualty Claims Handler to join our Claims Management team. You will liaise with insurers, policyholders and brokers to drive fair outcomes and robust case handling.

You’ll investigate claims, gather evidence, calculate liabilities, and prepare detailed reports while maintaining professional communication and adherence to company procedures. This role offers excellent benefits and career development.