Casual Venue Assistant

Hyndburn Borough Council; Broadfield; On-site; GBP 12,000 - 17,000; Full time

Job summary

Hyndburn Borough Council is expanding its casual pool to support hospitality, events and venue operations at Accrington venues. We seek reliable staff to cover busy periods, special events and holidays with no obligation to accept offered shifts.

As a Casual Venue Assistant you will help ensure visitors have a safe, welcoming experience. Duties include serving at the bar, clearing tables, setting up spaces, stewarding and assisting with stock movement while upholding high standards of

Qualifications

• Excellent customer service skills.
• Reliable, flexible and professional.
• Experience in hospitality, retail or events is helpful but not required.
• Willingness to work evenings and weekends.

Responsibilities

• Serving customers at the bar and operating tills.
• Clearing tables and collecting glasses.
• Pot washing, glass washing and general cleaning duties.
• Setting up and clearing down event spaces.
• Moving furniture and equipment.
• Stewarding, welcoming visitors and checking tickets.
• Supporting the delivery of events and activities.
• Assisting with stock movement and replenishment.
• Maintaining high standards of presentation, cleanliness and service.

Skills

Customer service

Teamwork

Reliability

Flexibility

Professionalism

Job description

Accrington Market and, from April 2027, Accrington Town Hall are entering an exciting new chapter and we are creating a pool of Casual Venue Assistants to support our hospitality, events and venue operations. This is an exciting opportunity to be part of a growing programme of food, drink, entertainment, cultural activities and community events. We're looking to build a bank of reliable and enthusiastic casual staff who can be called upon to work during busy periods, special events, holidays and to provide additional operational cover when required. Shifts will be offered on an as-needed basis, including evenings and weekends, and there is no obligation for us to offer work or for you to accept it. What will you be doing? As a Casual Venue Assistant, you'll help ensure visitors enjoy a safe, welcoming and enjoyable experience. Depending on the shift, duties may include:

• Serving customers at the bar and operating tills.
• Clearing tables and collecting glasses.
• Pot washing, glass washing and general cleaning duties.
• Setting up and clearing down event spaces.
• Moving furniture and equipment.
• Stewarding, welcoming visitors and checking tickets.
• Supporting the delivery of events and activities.
• Assisting with stock movement and replenishment.
• Helping maintain high standards of presentation, cleanliness and customer service throughout our venues.
• Have excellent customer service skills and enjoy working with people.
• Are reliable, flexible and professional.
• Can work effectively as part of a team in a busy environment.
• Are willing to undertake a variety of practical tasks.
• Have some availability to work evenings and weekends.
• Have experience in hospitality, retail, events or another customer-facing role, although this is not essential.