Casual Venue Assistants

Hyndburn Borough Council; Accrington; On-site; GBP 16,000 - 23,000; Part time

Job summary

Hyndburn Borough Council is building a bank of Casual Venue Assistants to support hospitality, events and venue operations at Accrington Market and Accrington Town Hall.

Casual shifts will be offered as needed, including evenings and weekends, with on-site work. This temporary role is ideal for reliable, flexible staff who enjoy teamwork and customer-facing tasks.

Qualifications

• Excellent customer service skills and enjoy working with people.
• Reliable, flexible and professional.
• Able to work in a busy environment as part of a team.
• Willing to undertake a variety of practical tasks.
• Some availability to work evenings and weekends.
• Experience in hospitality/retail/events preferred but not essential.

Responsibilities

• Serve customers at the bar and operate tills.
• Clear tables, collect glasses.
• Pot washing, glass washing and general cleaning duties.
• Set up and clear event spaces.
• Move furniture and equipment.
• Stewarding, welcoming visitors and checking tickets.
• Support the delivery of events and activities.
• Assisting with stock movement and replenishment.

Skills

Customer service

Reliability

Flexibility

Teamwork

Evenings/weekends

Hospitality experience

Job description

Casual Venue Assistants

Accrington Market and, from April 2027, Accrington Town Hall are entering an exciting new chapter and we are creating a pool of Casual Venue Assistants to support our hospitality, events and venue operations. This is an exciting opportunity to be part of a growing programme of food, drink, entertainment, cultural activities and community events.

We're looking to build a bank of reliable and enthusiastic casual staff who can be called upon to work during busy periods, special events, holidays and to provide additional operational cover when required. Shifts will be offered on an as-needed basis, including evenings and weekends, and there is no obligation for us to offer work or for you to accept it.

What will you be doing?

As a Casual Venue Assistant, you'll help ensure visitors enjoy a safe, welcoming and enjoyable experience. Depending on the shift, duties may include:

• Serving customers at the bar and operating tills.
• Clearing tables and collecting glasses.
• Pot washing, glass washing and general cleaning duties.
• Setting up and clearing down event spaces.
• Moving furniture and equipment.
• Stewarding, welcoming visitors and checking tickets.
• Supporting the delivery of events and activities.
• Assisting with stock movement and replenishment.
• Helping maintain high standards of presentation, cleanliness and customer service throughout our venues.

What are we looking for?

• Have excellent customer service skills and enjoy working with people.
• Are reliable, flexible and professional.
• Can work effectively as part of a team in a busy environment.
• Are willing to undertake a variety of practical tasks.
• Have some availability to work evenings and weekends.
• Have experience in hospitality, retail, events or another customer-facing role, although this is not essential.
• Share our ambition to make Accrington's town centre somewhere people are proud to visit.

Vacancy Ref: 2386

Proud member of the Disability Confident employer scheme

Job Details

Company: Hyndburn Borough Council

Salary: from £14.14 an hour

Hours: Part-time

Location: Accrington

Working pattern: On-site

Job type: Temporary

Posting date: 6 Nov 2026

Closing date: 12 noon Friday 20 November 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.