Casual Team Member

Mary Rush Care Ltd; Grays; On-site; GBP 18,000 - 21,000; Full time

Job summary

Rock Up Lakeside in Grays is hiring flexible, casual team members to join our lively centre. You’ll help at reception, in the climbing arena, and with parties and group events, while delivering excellent customer service and contributing to a vibrant café experience.

Join a fun, fast-paced environment where no two days are the same and your proactive attitude helps create memorable experiences for families visiting Lakeside.

Qualifications

• Experience in hospitality or leisure is preferred.
• Able to work as part of a dynamic team.
• Excellent communication and a friendly, proactive attitude.

Responsibilities

• Reception and arena assistance, plus parties and group events.
• Delivering top-notch customer service across the centre.
• Serving food and drinks with a smile in the café.
• Maintaining a clean, safe and welcoming space.
• Be flexible and ready to help wherever needed.

Skills

Hospitality experience

Team player

Communication skills

Flexible / adaptable

Job description

Lakeside Shopping Centre, Grays, RM20 2ZG, UNITED KINGDOM

Join Our Fun, Fast-Paced Team at Rock Up LAKESIDE!

Are you a lively, enthusiastic individual who thrives in an active, high-energy environment? If you love working with people and enjoy variety in your day, we want to hear from you!

Welcome to Rock Up – a unique destination where climbing adventures meet soft play fun, topped off with a high-quality café serving delicious home-cooked food. It’s a place where families come to create memories — and where our team makes it all happen.

We’re on the lookout for flexible, casual team members to join our LAKESIDE Team — with the chance to get involved in all areas of our centre, from reception to the climbing arena, parties and more!

What You’ll Be Doing:

Helping out at reception, in the climbing arena, and with parties & group events

Delivering top-notch customer service throughout the centre

Serving tasty food and drinks with a smile in our vibrant café

Keeping our space clean, safe and welcoming for all

Getting stuck in wherever you’re needed – no two days are the same!

What We’re Looking For:

Experience in hospitality or leisure (bonus if you have both!)

A team player who’s happy to learn and jump into different roles

A proactive attitude and confident communication skills

A fun, outgoing personality and a can-do approach

Whether you’re building your CV, looking for flexible hours, or ready to be part of a fantastic team — this is your chance to shine in a job that’s as rewarding as it is fun.

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Describe your customer service experience