Casual Specialist Support Worker

Trident Group; Shrewsbury; On-site; GBP 21,000 - 26,000; Full time

Job summary

Trident Group, a long‑standing housing and care provider in the West Midlands, is seeking a Specialist Support Worker for our Mental Health Rehabilitation and Recovery service in Shrewsbury. This role focuses on recovery‑oriented support in a 24‑hour regulated setting and involves helping adults with complex needs to live more independently.

You will assist with daily living, medication, meals, exercise and appointments while collaborating with NHS teams and families to create personal support

Qualifications

• Experience supporting adults with mental health needs.
• Understanding of confidentiality and record keeping.
• Willingness to learn and develop skills.
• Ability to use basic Microsoft tools.
• Flexible and reliable team member.

Responsibilities

• Assist with daily living activities and personal care.
• Support safe administration of medication and dietary needs.
• Help residents engage in activities, appointments and training.
• Work as part of a 24-hour care team within a regulated service.
• Coordinate with NHS staff, social workers and families to reach goals.

Skills

Caring

Active listening

Mental health experience

Basic IT

Flexibility

Reliability

Job description

Interviews : Friday 13th November 2026 - The Elms House, Shrewsbury, Sy2 5PE

About the role

We are currently looking to recruit a Specialist Support Worker roles, based at our Mental Health Rehabilitation and Recovery service in Shropshire. The role will be based in Shrewsbury to provide recovery-focused support to individuals with complex and enduring mental health needs, working as part of a 24-hour CQC Regulated service.

In your role you will assist Adults with safe administration of medication, diet, cooking, shopping, exercise, employment, training, relationships, sleep hygiene, daily activities, appointments, and confidence. Our main goal is to support our resident groups daily living goals so they can live independently, whilst living with mental health illness(s) . We work closely with the NHS, adult Mental health social workers, advocates, local support charities, employment agencies and family to ensure that a personal support plan and goals can be reached for everyone.

About you

We are looking for a highly motivated, flexible, enthusiastic team member who would like to join our team to deliver a quality service to vulnerable adults.

Qualities and skills

• Caring, good listener who is proactive.
• Have hobbies or interests that could support our customers in finding their own.
• Some experience with mental health and other challenging behaviours
• Doesn't mind IT, basic knowledge of Microsoft, we can teach you the rest.
• Flexibility and understanding
• Great sense of humour and a can-do attitude
• Someone who wants to progress with they're personal development and training.
• Understand confidentiality and record keeping
• Good time keeping, reliability and punctuality.

Why join us?

Since 1962, Trident has a long and proud history as a unique provider in the West Midlands.

We deliver core general needs housing as well as specialist Care and Support service.

Our services range from access to affordable homes to specialist supported housing, homeless hostels and new-build shared ownership properties.

We help those who have additional care needs. That includes managing homelessness; working with people living with disabilities and mental health issues; and those subject to domestic abuse.

We have been providing support for more than 60 years. We now have one of the highest proportions of supported accommodation among social housing providers.

At Trident Group, you'll have the opportunity to make a real difference to both our colleagues and the communities we serve.

We are committed to equality, diversity and inclusion

We welcome applications from candidates of all backgrounds and are proud to be an inclusive employer. We are committed to creating a workplace where everyone feels valued, respected and able to be their authentic selves. Reasonable adjustments are available throughout the recruitment process and employment journey.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).