Specialist support worker

Trident group; Shrewsbury; On-site; GBP 24,000 - 29,000; Full time

Job summary

Trident Group in Shrewsbury, UK is seeking a full-time Specialist Support Worker for our Mental Health Rehabilitation and Recovery service. This on-site role helps adults with complex mental health needs pursue daily living goals and live independently within a 24-hour CQC-regulated setting.

You will assist with medication administration, practical tasks, and coordinate with NHS staff, social workers and families.

Qualifications

• Caring, compassionate approach to support vulnerable adults.
• Ability to work both independently and as part of a team.
• Some experience with mental health or challenging behaviours is preferable.
• Willingness to learn IT basics and record-keeping systems.

Responsibilities

• Provide recovery-focused support to adults with complex mental health needs.
• Assist with daily living activities and routines to promote independence.
• Coordinate with NHS staff, social workers, and families to implement personal support plans.
• Maintain confidentiality and accurate record keeping.

Skills

Caring demeanor

Team player

Independence

IT basics

Reliability

Time management

Job description

Location: On site / Shrewsbury, UK
job type: Permanent / Full-time
Sector and subsector: Housing | Housing Association
AnnualFixed salary:£ 26227.00

Interviews : Friday 6th November 2026 - The Elms House, Shrewsbury, Sy2 5PE

About the role

We are currently looking to recruit a full time Specialist Support Worker roles, based at our Mental Health Rehabilitation and Recovery service in Shropshire. The role will be based in Shrewsbury to provide recovery-focused support to individuals with complex and enduring mental health needs, working as part of a 24-hour CQC Regulated service.

In your role you will assist Adults with safe administration of medication, diet, cooking, shopping, exercise, employment, training, relationships, sleep hygiene, daily activities, appointments, and confidence. Our main goal is to support our resident groups daily living goals so they can live independently, whilst living with mental health illness(s) . We work closely with the NHS, adult Mental health social workers, advocates, local support charities, employment agencies and family to ensure that a personal support plan and goals can be reached for everyone.

About you

We are looking for a highly motivated, flexible, enthusiastic team member who would like to join our team to deliver a quality service to vulnerable adults.

Qualities and skills

• Caring, good listener who is proactive. Ability to work independently and as part of a team
• Have hobbies or interests that could support our customers in finding their own.
• Some experience with mental health and other challenging behaviours
• Doesn’t mind IT, basic knowledge of Microsoft, we can teach you the rest.
• Flexibility and understanding
• Great sense of humour and a can-do attitude
• Someone who wants to progress with they’re personal development and training.
• Understand confidentiality and record keeping
• Good time keeping, reliability and punctuality.

Since 1962, Trident has a long and proud history as a unique provider in the West Midlands.

We deliver core general needs housing as well as specialist Care and Support service.

Our services range from access to affordable homes to specialist supported housing, homeless hostels and new-build shared ownership properties.

We help those who have additional care needs. That includes managing homelessness; working with people living with disabilities and mental health issues; and those subject to domestic abuse.

We have been providing support for more than 60 years. We now have one of the highest proportions of supported accommodation among social housing providers.

At Trident Group, you'll have the opportunity to make a real difference to both our colleagues and the communities we serve.

We are committed to equality, diversity and inclusion

We welcome applications from candidates of all backgrounds and are proud to be an inclusive employer. We are committed to creating a workplace where everyone feels valued, respected and able to be their authentic selves. Reasonable adjustments are available throughout the recruitment process and employment journey.

All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).