Casual Retail Tech & Customer Experience Consultant

Singtel Group; Plymouth; Hybrid; GBP 22,000 - 28,000; Part time

Benefits offered by this job

25% off Optus products

Employee networks: Culture Connect, D


Counselling and support services 24/7

Job summary

Optus in Devonport is hiring a Casual Retail Service Consultant to be the face of our store, delivering standout customer experiences powered by optimism and genuine care. You’ll explore our range of tech products and share your knowledge in a simple, helpful way.

Join a welcoming team that values accountability and integrity, and helps customers find personalised solutions. Flexible rosters and a supportive culture help you thrive while you build real connections with people who use our mobile,

Qualifications

• Excellent interpersonal and communication skills with customers.
• Ability to explain tech concepts in simple terms.
• Willingness to learn product range and services.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explore our range of tech products and share knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions.
• Work as one team to create a welcoming environment for customers.

Skills

Customer service

Tech product knowledge

Empathy

Team player

Tools

POS/retail software

Product knowledge

Job description

Optus in Devonport is hiring a Casual Retail Service Consultant to be the face of our store, delivering standout customer experiences powered by optimism and genuine care. You’ll explore our range of tech products and share your knowledge in a simple, helpful way.

Join a welcoming team that values accountability and integrity, and helps customers find personalised solutions. Flexible rosters and a supportive culture help you thrive while you build real connections with people who use our mobile,