Casual Receptionist - Lingfield Park Marriott

Sunderland Greyhound Stadium; Lingfield; On-site; GBP 17,000 - 21,000; Full time

Job summary

ARC is recruiting a Casual Receptionist for Lingfield Park Racecourse and the Marriott Hotel & Country Club, set in the Surrey countryside. The role offers a flexible shift pattern and an hourly rate of £12.71, with opportunities to deliver excellent guest service in a vibrant hospitality environment.

Shifts include early, late, weekends and bank holidays. The successful candidate will have GCSEs, hotel experience preferred, and strong interpersonal and communication skills to thrive in a busy

Qualifications

• GCSE level or equivalent required.
• Experience in a similar role or hotel environment considered a plus.
• High level of interpersonal skills and excellent communication.
• Ability to work well under pressure and remain organised.
• Customer service focused both internally and externally.
• Organised, systematic and process driven.
• Friendly, welcoming approach with a genuine desire to provide guest service.

Skills

GCSE level

Guest service

Interpersonal skills

Communication skills

Under pressure

Organisation

Friendly approach

Education

GCSE level or equivalent

Job description

At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.

Please note:

This is a casual role requiring flexibility to work a range of shift patterns, including early and late shifts, weekends and bank holidays. Availability during these periods is an important requirement of the role.

Hourly rate: £12.71

Who is Lingfield Park Racecourse and the Marriott Hotel & Country Club?

Set in the beautiful Surrey countryside, Lingfield Park Racecourse is a unique leisure, hospitality and entertainment destination, combining an exciting racing calendar with a range of year-round events and experiences.

Alongside the racecourse, Lingfield Park is home to the Marriott Hotel & Country Club, offering comfortable accommodation, dining, conference and event facilities, as well as a range of leisure and golf facilities. The hotel welcomes guests throughout the year, from racegoers and leisure visitors to corporate and event guests, making it a vibrant and varied place to work.

The combination of racing, hospitality, events and leisure means no two days are the same, providing an exciting environment for colleagues who enjoy delivering great customer experiences.

The person we are looking for as a Casual Receptionist has:

• Educated to GCSE level or equivalent
• Experience in a similar role or hotel environment
• High level of interpersonal skills
• Excellent communication skills
• Ability to work well under pressure
• Customer service focused, both internally and externally
• Organised, systematic and process driven
• A friendly and welcoming approach with a genuine desire to provide excellent guest service

What is casual work?

Casual work is a great solution if you are looking for flexibility around other commitments in your life.

There are usually a range of shifts available, with opportunities based on business requirements, busy seasons and the annual racing and events calendar. Positions and duties will be allocated as part of the briefing on the day.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.