Casual Night Auditor — Guest Experience Pro

Doubletree By Hilton Dartford Bridge; Dartford; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Staff discounts

Friend & family rates

Employee Assistance Program

Leisure club access

Social events

Free parking

Staff meals

Uniform provided

Job summary

Doubletree by Hilton Dartford Bridge in Dartford is seeking a Casual Night Auditor to join our front-of-house team. This role offers part-time hours in a friendly hospitality environment, ideal for someone who thrives in a fast-paced setting and enjoys serving guests late at night.

You will greet guests, assist late check-ins, reconcile daily transactions, and help ensure security procedures are followed with accuracy and care, delivering exceptional service to every guest.

Qualifications

• Confident communicator.
• Resilient and hardworking.
• Attention to detail.
• Exceptional customer service skills.
• Experience using Microsoft Office.

Responsibilities

• Greet and assist late-night guests with check-ins, check-outs, and inquiries.
• Reconcile daily financial transactions and prepare audit reports.
• Monitor hotel security and ensure safety protocols are followed.
• Handle reservations, cancellations, and room assignments.
• Respond to guest concerns with professionalism and care.

Skills

Confident communicator

Resilient

Attention to detail

Customer service

Microsoft Office

Job description

Doubletree by Hilton Dartford Bridge in Dartford is seeking a Casual Night Auditor to join our front-of-house team. This role offers part-time hours in a friendly hospitality environment, ideal for someone who thrives in a fast-paced setting and enjoys serving guests late at night.

You will greet guests, assist late check-ins, reconcile daily transactions, and help ensure security procedures are followed with accuracy and care, delivering exceptional service to every guest.