Receptionist

DoubleTree by Hilton Dartford Bridge; Dartford; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on food and drink across the

Progression opportunities

Friend and family rates

Employee Assistance Program

Free Leisure Club access

Long Service Awards

Refer a Friend Bonus

Annual Social Events

Free Parking where applicable

Uniform provided

Descripción de la vacante

Doubletree by Hilton Dartford Bridge is seeking a Receptionist to join our busy front office team. You will welcome guests, check them in and out, answer queries and help guests enjoy a memorable stay in a fast-paced hospitality environment.

You should be passionate about service, a true team player, and able to work under pressure. Knowledge of room categories, rates and packages helps maximise occupancy and promote hotel services.

Formación

• Passionate and willingness to learn.
• Exceptional customer service - someone who can make our guests smile.
• A true team player.
• The ability to work under pressure.

Responsabilidades

• Provide excellent service from Check-In until Check-Out.
• Assist with guest queries in a timely and efficient manner.
• Demonstrate knowledge of hotel room categories, room rates, packages and other general product knowledge.
• Maximise room occupancy and use up-selling techniques to promote hotel services and facilities.
• Ensure a high level of compliance with hotel security, fire regulations and health and safety legislations.

Conocimientos

Exceptional customer service

Team player

Ability to work under pressure

Passionate and willingness to learn

Descripción del empleo

Branch: Doubletree by Hilton Dartford Bridge

Location: Doubletree by Hilton Dartford Bridge, Dartford

Contract type: Permanent

Hours: Full Time

Posted date: 02/11/2026

We have an exciting opportunity for a

Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of

hospitality, this is the job for you!

The Person:

• Passionate and willingness to learn

Exceptional customer service- someone who can make our guests smile

• A true

team player

• The ability to work

under pressure

The Role:

• As a receptionist, you will contribute to the cycle of the guest experience, providing

excellent service from Check-In until Check-Out

• Assist with guest queries in a

timely and efficient manner

• Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge

Maximise room occupancy and use up-selling techniques to promote hotel services and facilities

• Ensuring a

high level of compliance with hotel security, fire regulations and health and safety legislations

The Benefits:

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring

Leadership, Respect for our

People, Commitment to

Diversity & Inclusion and Encouraging

Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit

Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the "Gateway to London." Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre. Travel to Central London in 17 minutes from the Ebbsfleet International rail station just five miles away.

Enjoy international cuisine and views of the Dartford Bridge at QE2 Restaurant - perfect for celebrating special occasions or catching up on business. Our QE2 Bar has an extensive wine, beer and spirits list, and the QE2 Lounge is a great spot for specialty coffees, pastries and sandwiches. Exercise body and mind with a fully equipped fitness centre plus leisure facilities like a 15m swimming pool, spa bath, sauna and steam room.

Planning an event? Guests have a choice of eight meeting and conference rooms, all well-equipped and newly refurbished. The Queen Elizabeth Suite is particularly impressive for larger events, boasting natural light and a private bar. Ask our friendly staff about event packages and catering options.