Casual Museum Retail Assistant

Oxford City Council; Oxford; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

29 days holiday

LGPS (pension)

Subsidised leisure membership

Flex scheme

Employee benefits scheme

Job summary

Oxford City Council's Museum of Oxford is seeking friendly and reliable individuals to join a pool of Casual Museum Retail Assistants. Shifts are offered on an as-needed basis to cover holidays, sickness, busy periods and events. Monday to Saturday, 10am–5pm, with a preference for weekday availability and Saturdays.

You will handle till operations, inquiries, bookings, payments and contribute to smooth daily operations and a welcoming visitor experience.

Qualifications

• Friendly and reliable individuals for a casual pool of staff.
• Able to cover shifts to include holidays, sickness and busy periods.

Responsibilities

• Operate the till and cashing up, process tickets and bookings.
• Take payments and respond to enquiries (phone, email, in person).
• Provide basic building support and help deliver a welcoming visitor experience.

Skills

Customer service

Reliability

Timekeeping

Flexible availability

Job description

Salary G3: £15.57 per hour (includes hourly pay rate for holiday).

Basis Casual Hours

Job profile for Casual Museum Retail Assistant

Casual Museum Retail Assistant

Oxford - Town Hall 23/11/2026

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary G3: £15.57 per hour (includes hourly pay rate for holiday). Contractual hours 7 Basis Casual Hours Region Oxford Package 29 days holiday, LGPS, subsidised leisure membership, flex scheme (where appropriate), employee benefits scheme, post-probation pay increment. Job category/type Fixed term Date posted 09/11/2026 Job reference 002918 Attachments Casual Museum Retail Assistant_G3_CCS_Nov26_002918.pdf OCC Candidate Pack A4 - low-res single pages.pdf

Job description

Oxford City Council's Museum of Oxford is seeking friendly and reliable individuals to join a pool of Casual Museum Retail Assistants. This is a casual role, and successful applicants will be offered work on an as-needed basis to cover staff holidays, sickness absence, busy periods and events. The number and frequency of shifts will vary throughout the year according to operational requirements.

We operate Monday to Saturday, 10am to 5pm and are particularly looking for people with good weekday availability and the ability to work Saturdays.

Front‑of‑house duties include operating the till and cashing up, responding to enquiries (email, phone, and in‑person), processing tickets and bookings, taking payments, and providing basic building support.

As a Casual Museum Retail Assistant, you will be a key point of contact for visitors, helping ensure smooth daily operations and delivering a positive, welcoming experience.

We’re looking for individuals with excellent customer service skills, reliable time keeping, and an enthusiastic approach to working with the public and colleagues. If this sounds like you, we’d love to hear from you.

For an informal discussion about the post please email [e-mail]

Note: All vacancies close at 23:59 on the stated closing date.