Casual Multi-Site Retail Supervisor (Volunteers)

VALLEY CIDS AND RELATED CHARITIES; Nottingham; On-site; GBP 29,000 - 33,000; Part time

Benefits offered by this job

Enhanced Annual Leave

Company Pension

Employee Assistance Programme

20% discount in Lighthouse Charity Shp

Job summary

Lighthouse Charity Shops is seeking a hardworking Retail Supervisor to support a network of charity shops across the Nottingham area. You will travel to current or future sites within a ~30 mile radius, supervising staff and volunteers while driving sales and maintaining shop standards.

You will work flexible hours between Monday and Sunday, 9am–5pm, with weekend work required. A full UK driving licence and access to a personal vehicle are essential for regular site visits.

Qualifications

• Previous experience in a retail/customer centric environment including EPOS use.
• Ability to motivate and work as a team.
• Good numeracy and administrative skills.
• Organised and able to manage resources in a busy multi-site environment.
• Full UK driving licence and access to a vehicle for travel between sites.

Responsibilities

• Act as supervisor to assistants and volunteers, delegate tasks, ensure adherence to policies and staffing rota.
• Maintain excellent customer service and communication with staff and the public.
• Achieve sales targets through effective stock management and cost control.
• Manage stock pricing, preparation for sale, and stock control across multiple shops.
• Assist with collections and deliveries, liaising with HUB and other sites.
• Identify high value items for revenue and maintain attractive shop displays.
• Maintain cleanliness and presentation of shops.

Skills

EPOS systems

Customer service

Team motivation

Numeracy

Administrative skills

Organisational skills

Microsoft Office

Driving licence

Personal vehicle

Tools

EPOS systems

Microsoft Office

Job description

Lighthouse Charity Shops is seeking a hardworking Retail Supervisor to support a network of charity shops across the Nottingham area. You will travel to current or future sites within a ~30 mile radius, supervising staff and volunteers while driving sales and maintaining shop standards.

You will work flexible hours between Monday and Sunday, 9am–5pm, with weekend work required. A full UK driving licence and access to a personal vehicle are essential for regular site visits.