Casual Membership Advisor

Pyramids Centre; Portsmouth; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Gym and Swim membership

Onsite parking

Training and development opportunities

Holiday allowance

Pension

Flexible casual working hours

Job summary

BH Live Active – Pyramids in Portsmouth is seeking casual Membership Advisors to join the team. You will engage with visitors, provide tours, promote BH Live Gym Memberships, and work towards sales targets while delivering friendly customer service.

The role offers a casual contract with an hourly rate of £13.36, with shifts aligned to centre opening hours, including weekends and evenings. You will be a brand ambassador, helping to grow the membership base across BH Live Active and related sites.

Qualifications

• Great customer service skills.
• Ability to work hours aligned to centre opening hours, including weekends, bank holidays and evenings.
• Practical sales experience or a keen willingness to learn.
• Drive and be comfortable hitting and achieving targets.

Responsibilities

• Sell with integrity whilst actively working towards set sales targets.
• Provide tours to customers and potential members and create excitement for BH Live Gym Membership.
• Build a loyal membership base.
• Deal with queries relating to memberships from both customers and colleagues.
• Act as a brand ambassador for BH Live at community events and outreach programmes.
• Generate sales leads.

Skills

Customer service

Sales targets

Job description

Post Title: Casual Membership Advisor

Site Location: BH Live Active – Pyramids - Portsmouth

Hourly rate: £13.36 per hour

Contract Type: Casual

The role:

BH Live is recruiting for casual Membership Advisor’s to join our team at BH Live Active – Pyramids centre in Portsmouth. You will be friendly and accountable for the achievement of membership sales.

Situated in Southsea overlooking the beach and Solent, there is something to suit every activity preference and level of fitness.

The centre has state-of-the-art Technogym fitness equipment in an airy spacious gym with a wide range of functional fitness, strength and cardio activities. There is a dedicated assessment area for those who are new to exercise complete with fitness tracking technology to help set activity goals.

Pyramids has four activity studios. The Glasshouse and Solent each have stunning seaviews. There is also the region’s only dedicated HIIT studio running circuits style HIT classes and a Technogym Group cycle studio. Group exercise classes run seven days a week including Group Cycling, HIIT (High Intensity Interval Training), Yoga, Pilates and classes as part of the Les MillsTM programme including BodyPump, BodyCombat and Core.

As part of BH Live Active’s multisite membership, members can also use the gym, pools and classes at Mountbatten and Charter.

To learn more about the centre and take a tour, please click here.

You will:

• Sell with integrity whilst actively working towards set sales targets.
• Provide tours to customers and potential members and create excitement for our products and BH Live Gym Membership.
• Build a loyal membership base.
• Deal with queries relating to memberships from both customers and colleagues.
• Act as a brand ambassador for BH Live when attending community events and outreach programmes.
• Generate sales leads.

Please click here to view the job description for this role:

To be successful you will need:

• Great customer service skills.
• Ability to work hours aligned to the centres opening hours, which may include working weekends, bank holidays and evenings.
• Practical sales experience or a keen willingness to learn.
• Drive and be comfortable hitting and achieving targets.

We offer great benefits to our colleagues, which includes:

• Gym and Swim membership
• Onsite parking
• Training and development opportunities
• Holiday allowance
• Pension (subject to eligibility criteria)
• Flexible casual working hours, including weekends, bank holidays and evenings

About BH Live:

We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise.

Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.

Our organisational and charitable purpose is to generate:

• More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
• Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
• Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve.

Our organisation is changing lives – placing us at the heart of the UK’s growing social economy. We host hundreds of events a year; sell more than half a million cultural, and entertainment tickets; clock up millions of leisure centre visits, and welcome thousands of conference and exhibition delegates. As well as promoting community health and wellbeing, this generates millions of pounds in economic benefit for the local economy through business and cultural tourism.

As a social enterprise, we don’t pay dividends to shareholders. Every pound we make is used to run our business and generate a surplus to reinvest and enhance our centres and facilities for public benefit.

We’re BH Live, and we make things happen.