Casual Play and Bounce Assistant

Pyramids Centre; Portsmouth; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Onsite parking

Training and development opportunities

Casual working hours, including rosta

Job summary

BH Live operates Exploria in Portsmouth, offering a Casual Play and Bounce Assistant role. You will deliver a safe, fun customer experience in the Play and Bounce area and work on a rota that includes days, weekends, bank holidays and early evenings.

Join BH Live to help create excitement for children and families, host parties, and promote activities while upholding safety standards and customer service excellence across Exploria venues.

Qualifications

• Experience working as part of a team.
• Confident communicator providing great customer service.
• Able to work day shifts, weekends, bank holidays and evenings on a rota.

Responsibilities

• Provide excellent customer service.
• Act as a brand ambassador for BH Live and Play and Bounce.
• Create a sense of fun and excitement for all users.
• Host and support children’s parties.
• Meet and greet customers, advise on activities and take bookings.
• Ensure health and safety standards are complied with.

Skills

Teamwork experience

Customer service

Confident communication

Job description

Post Title: Casual Play and Bounce Assistant

Site Location: Exploria - Pyramids – Portsmouth

Salary: Up to £12.71 per hour

Contract Type: Casual

The role:

BH Live is recruiting for Casual Play and Bounce Assistants to join our team at Exploria. Exploria has been created with a tantalising sense of wonder and extreme fun across three connected worlds to give children enough action to keep them going all day, every day.

You will provide a safe and enjoyable customer experience to visitors within the Play and Bounce area and be available to work on a rota basis. Due to the nature of our business, there will be a requirement to work during the day, as well as weekends, bank holidays and early evenings.

To learn about Exploria, please click visit: exploria.org.uk

You will:

• Provide excellent customer service.
• Act as a brand ambassador for BH Live and Play and Bounce.
• Create a sense of fun and excitement for all our users.
• Host and support children’s parties.
• Meet and greet customers, provide advice on our activities, confirm and take bookings.
• Ensure health and safety standards are complied with.

You will need:

• Experience working as part of a team
• To be a confident communicator who provides great customer service
• To be able to work during the day, weekends, bank holidays and evenings (up to 8.45pm) on a rota basis.

Please see the job description for more details on this role, by clicking here.

We offer:

• Onsite parking
• Training and development opportunities
• Casual working hours, including weekends, bank holidays and evenings

About us:

We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise.

Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.

Our organisational and charitable purpose is to generate:

• More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
• Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
• Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve.