Casual Duty Manager

BH Live - Wimbledon Park Sports Centre; Portsmouth; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Gym and Swim membership

Onsite parking

Training and development opportunities

Holiday allowance

Pension (subject to eligibility)

Job summary

BH Live is recruiting a Casual Duty Manager for Wimbledon Park Sports Centre in Portsmouth. You will oversee daily operations, open/close, and handle customer service with a focus on safety and high standards.

You will lead small teams, monitor KPIs, handle emergencies, and ensure smooth running of the centre, including cash handling. Weekend and evening hours are required.

Qualifications

• Previous experience in the sports recreation industry.
• First aid at work certificate (training can be provided and must be achieved within 6 months).
• Confident supervisor with strong organisation and good communication.

Responsibilities

• Open and close the building.
• Attend to emergencies including administering first aid.
• Welcome visitors and ensure a welcoming environment with a customer focus.
• Maintain professional standards of the centre.
• Motivate teams to meet targets and KPIs.
• Ensure smooth running including daily cashing up and banking.

Education

First aid at work certificate

Job description

Post Title: Casual Duty Manager

Site Location: Wimbledon Park, Portsmouth

Salary: £13.07 per hour

Contract Type: Casual

The role:

BH Live is recruiting for a Casual Duty Manager to join our team at Wimbledon Park Sports Centre, just a 5-minute drive from Portsmouth city centre, offering fitness classes and activities such as badminton and indoor sports.

For more details on the centre, please click here.

You will:

• Open and close the building
• Attend to emergencies including administering first aid
• Welcome visitors and ensure a welcoming environment, putting our customers at the heart of what you do
• Ensure professional standards of the centre are maintained
• Motivate our teams to ensure targets and KPI are met
• Ensure the smooth running of the centre including daily cashing up and banking

You will need:

• Previous experience of working within the sports recreation industry
• A first aid at work certificate (Training can be provided and must be achieved within 6 months of joining)
• To be a confident supervisor and well organised
• Commercial acumen
• Strong attention to detail
• Great communication skills

Due to the nature of our business hours of work will include weekends, bank holidays and evenings.

We offer:

• Gym and Swim membership (eligibility criteria applies)
• Onsite parking (dependent on site)
• Training and development opportunities
• Holiday allowance
• Pension (subject to eligibility criteria)
• Flexible casual working hours, including weekends, bank holidays and evenings

About BH Live:

We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise.

Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.

Our organisational and charitable purpose is to generate:

• More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
• Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
• Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve.