Casual Lettings Assistant

USP College; Thundersley; On-site; GBP 18,000 - 24,000; Full time

Job summary

USP College is seeking a dedicated Lettings Assistant to supervise and support the use of our Sports Hall and Playing Fields. You will help ensure the safety and smooth operation of our leisure facilities and assist with events during term holidays.

You will greet customers, handle enquiries, assist coaches, and work with colleagues to deliver activities. The role requires flexible hours including evenings and weekends, plus a willingness to undertake First Aid/CPR training.

Responsibilities

• Oversee the usage of the Sports Hall and Playing Fields.
• Ensure premises are secure and health & safety regulations are adhered to.
• Monitor equipment usage and ensure cleanliness and maintenance.
• Greet and assist customers with information about facilities and activities.
• Handle enquiries, resolve issues, and create a welcoming environment for all.
• Assist with setting up and dismantling equipment for sports sessions, group fitness, or other activities.
• Provide support to coaches and instructors to ensure seamless event delivery.
• Participate in risk assessments, emergency drills, and respond promptly to incidents.
• Champion safeguarding policies and procedures, promoting the welfare of young people.
• Work closely with colleagues to ensure the effective running of the centre.
• Provide cover and support for team members as needed.
• A willingness to undertake First Aid and/or CPR training if not already qualified.
• Experience in the sports or leisure industry.
• Knowledge of health and safety standards in a leisure setting.
• Strong communication and customer service skills.
• Ability to work flexibly, including evenings and weekends.
• A friendly, approachable demeanour and the ability to stay calm under pressure.

Job description

We're looking for a dedicated and enthusiastic Lettings Assistant to supervise and support the use of our Sports Hall and Playing Fields. This role is essential in maintaining the safety and smooth operation of our leisure facilities, as well as supporting events and activities during college term holidays, such as football and multi-sports birthday parties.

Duties & Responsibilities:

• Oversee the usage of the Sports Hall and Playing Fields.


• Ensure premises are secure and health & safety regulations are adhered to.


• Monitor equipment usage and ensure cleanliness and maintenance.


• Greet and assist customers with information about facilities and activities.


• Handle enquiries, resolve issues, and create a welcoming environment for all.


• Assist with setting up and dismantling equipment for sports sessions, group fitness, or other activities.


• Provide support to coaches and instructors to ensure seamless event delivery.


• Participate in risk assessments, emergency drills, and respond promptly to incidents.


• Champion safeguarding policies and procedures, promoting the welfare of young people.


• Work closely with colleagues to ensure the effective running of the centre.


• Provide cover and support for team members as needed., Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

• A willingness to undertake First Aid and/or CPR training if not already qualified.


• Experience in the sports or leisure industry.


• Knowledge of health and safety standards in a leisure setting.


• Strong communication and customer service skills.


• Ability to work flexibly, including evenings and weekends.


• A friendly, approachable demeanour and the ability to stay calm under pressure.