Casual Leisure Centre Receptionist – Isle of Wight

Isle of Wight Council; Newport; Hybrid; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Annual leave

Ferry travel discount

Bus discount

Cycle to work

Gym membership

Discounts & benefits

Relocation scheme

Travel allowance

Job summary

The Isle of Wight Council is recruiting casual receptionists for 1Leisure to support the busy front-of-house team at leisure facilities on the Isle of Wight. The role involves handling customer enquiries, bookings and payments, while upholding high standards of customer care in a fast-paced environment.

Shifts cover early mornings, evenings, weekends and bank holidays. Experience in reception, leisure or retail is preferred, with training provided for IT and POS systems.

Qualifications

• Previous experience in a customer-facing role, particularly within reception, leisure, or retail environments, would be advantageous.
• Experience of cash handling, IT systems and booking or point-of-sale software is desirable, although training will be provided.

Responsibilities

• Managing customer enquiries and bookings accurately and efficiently
• Using computerised booking, till and payment systems
• Handling cash and card payments and supporting basic reconciliation processes
• Providing a high standard of customer care and responding appropriately to customer feedback or concerns
• Maintaining a professional appearance and adhering to uniform and operational procedures
• Working in accordance with health, safety, and data protection requirements

Job description

The Isle of Wight Council is recruiting casual receptionists for 1Leisure to support the busy front-of-house team at leisure facilities on the Isle of Wight. The role involves handling customer enquiries, bookings and payments, while upholding high standards of customer care in a fast-paced environment.

Shifts cover early mornings, evenings, weekends and bank holidays. Experience in reception, leisure or retail is preferred, with training provided for IT and POS systems.