Casual Housekeeping Assistant

The Vale Resort; Pontyclun; On-site; GBP 11,709 - 17,509; Part time

Benefits offered by this job

Retail discounts

Leisure discounts

Gym membership

Driving range access

Discounted food & drink

Distillery products

Job summary

The Vale Resort in Pontyclun is seeking a Housekeeping Assistant to maintain high cleanliness in rooms and public areas. You will work in shifts, including weekends, with a pay rate of £8.50 to £12.71 per hour depending on age.

Join a team focused on guest satisfaction, attention to detail, and working well under pressure. Training and on‑the‑job support are provided, with access to staff discounts and gym facilities.

Qualifications

• Excellent customer service skills
• Previous experience in a similar role desirable
• Excellent attention to detail and problem-solving skills
• Committed to working as a team

Responsibilities

• Clean rooms and public areas to the highest standard within the time scale
• Handle belongings carefully and record lost property
• Follow security protocols and key procedures at all times
• Report maintenance issues

Skills

Customer service

Attention to detail

Teamwork

Problem solving

Job description

Salary: £8.50 to £12.71 per hour dependent on age

Contract Type: Casual

Hours of Work: 7.30am-3.30pm & 9.30am–2.30pm, including weekend shifts

About The Role

Working as part of the Housekeeping team you will ensure a high standard of room and public area cleanliness, exceeding guest expectations.

• Ensure rooms and public areas are cleaned to the highest standard within the time scale.
• Handle people's belongings carefully and record lost property.
• Follow security protocols and key procedures at all times.
• Report maintenance issues.

About You

• Excellent customer service skills and enjoy working in a fast‑paced environment.
• Previous experience in a similar role desirable.
• Excellent attention to detail and problem‑solving skills.
• Committed to working as a team.

What’s In It For You

Enjoy a range of perks, including retail & leisure discounts, complimentary gym membership, driving range access, discounted food & drink while on shift, and Hensol Castle Distillery products.

We are proud and committed to invest in our people, providing the skills and tools to build a career. Many colleagues have grown their careers with us.