Casual Gallery and Visitor Information Centre Assistant

Ribble Valley; Clitheroe; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Occupational pension

Training opportunities

Generous leave entitlement

Favourable working hours

Job summary

Ribble Valley Borough Council is seeking a Casual Gallery and Visitor Information Centre Assistant at Platform Gallery in Clitheroe. This casual post has no guaranteed hours and supports visitors, artists and retail operations during opening times.

Applicants should have hospitality, retail or customer-facing experience; IT skills in Outlook, Excel and Word are essential. The council offers a Real Living Wage and a 12.07% holiday allowance in lieu of entitlement.

Qualifications

• Meet and greet customers and artists in person and by phone.
• Operate the gallery till and handle sales.
• Display and handle artwork; lift stock and deliveries.
• Assist with administrative tasks and during exhibition installation periods.
• Friendly, welcoming manner with strong customer service.
• Good IT skills, particularly Outlook, Excel and Word.

Responsibilities

• Meet and greet customers and artists both in person and over the telephone.
• Operating the gallery shop till and handling sales transactions.
• Displaying and handling artwork; lifting and carrying stock and deliveries.
• Undertaking administrative tasks and assisting with painting, maintenance during exhibitions.

Skills

Customer service

Hospitality experience

Retail experience

Microsoft Outlook

Microsoft Excel

Microsoft Word

Tools

Excel

Word

Outlook

Job description

(COM961) Casual Gallery and Visitor Information Centre Assistant

This vacancy is: Casual

Salary: Living Wage Foundation Real Living Wage £13.45 per hour which is the rate you will be paid. Plus 12.07% allowance in lieu of holiday entitlement.

Location: Clitheroe

Casual Gallery and Visitor Information Centre Assistant

Platform Gallery – Clitheroe

Reference: COM961

Pay: Scale 1A scp 2 – however the council has a policy of paying the Living Wage Foundation Real Living Wage £13.45 per hour which is the rate you will be paid. Plus 12.07% allowance in lieu of holiday entitlement.

Hours: No guaranteed hours – Cover is required for absences/annual leave from Monday to Saturday

Would suit those looking for hours in school holidays/weekends.

Gallery opening times are Monday to Friday 10.00am to 4.30pm, Saturdays 10.00am to 4.00pm and Sundays 11.00am to 4.00pm. Staff working these hours are required to start 15 mins before and finish 15 mins after the opening times.

The Platform Gallery and Visitor Information service highlights the work of a diverse range of artists in the field of contemporary British craft as well as providing a valuable source of information.

Duties are wide-ranging and include meeting and greeting customers and artists both in person and over the telephone; operating the gallery shop till; displaying and handling artwork; lifting and carrying stock and deliveries; undertaking a variety of administrative tasks; and assisting with painting, maintenance, and general DIY activities during exhibition installation periods.

Applicants must have a friendly and welcoming manner, together with a strong understanding of excellent customer service. They must be confident when dealing with members of the public and able to communicate effectively with a wide range of people. Previous experience in a hospitality, retail, or customer-facing role would be advantageous. Good IT skills are essential, particularly in Microsoft Outlook, Excel, and Word.

*There are no guaranteed hours for this post*

Join us to receive a host of benefits such as favourable working hours, generous leave entitlement, occupational pension scheme and training/development opportunities.

Interview date: Friday 16 October 2026

Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.

Please download and read the following information before proceeding with your application:

Ribble Valley Borough Council is an equal opportunities employer.