Casual Gallery and Visitor Information Centre Assistant

Ribble Valley Borough Council; Clitheroe; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Favourable working hours

Generous leave entitlement

Occupational pension scheme

Training/development opportunities

Job summary

Ribble Valley Borough Council’s Platform Gallery in Clitheroe is seeking a Casual Gallery and Visitor Information Centre Assistant. The role involves meeting and greeting visitors, handling sales at the gallery till, and assisting with display and maintenance during exhibitions.

You should have a friendly manner and enjoy customer service; prior hospitality, retail, or customer-facing experience is helpful.

Qualifications

• Friendly and welcoming manner
• Excellent customer service skills
• Confident communication with a wide range of people

Responsibilities

• Meet and greet customers and artists in person and by phone
• Operate gallery shop till and handle sales
• Display and handle artwork and lifting/stock deliveries
• Undertake admin tasks and assist with painting, maintenance and DIY during exhibitions

Skills

Customer service

Communication

Hospitality experience

IT skills

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

This vacancy is: Casual

Salary: Living Wage Foundation Real Living Wage £13.45 per hour which is the rate you will be paid. Plus 12.07% allowance in lieu of holiday entitlement.

Location: Clitheroe

Closing Date: Wednesday 30th September 2026

Casual Gallery and Visitor Information Centre Assistant

Platform Gallery – Clitheroe

Reference: COM961

Pay: Scale 1A scp 2 – however the council has a policy of paying the Living Wage Foundation Real Living Wage £13.45 per hour which is the rate you will be paid. Plus 12.07% allowance in lieu of holiday entitlement.

Hours: No guaranteed hours – Cover is required for absences/annual leave from Monday to Saturday

Would suit those looking for hours in school holidays/weekends.

Gallery opening times are Monday to Friday 10.00am to 4.30pm, Saturdays 10.00am to 4.00pm and Sundays 11.00am to 4.00pm. Staff working these hours are required to start 15 mins before and finish 15 mins after the opening times.

The Platform Gallery and Visitor Information service highlights the work of a diverse range of artists in the field of contemporary British craft as well as providing a valuable source of information.

Duties are wide-ranging and include meeting and greeting customers and artists both in person and over the telephone; operating the gallery shop till; displaying and handling artwork; lifting and carrying stock and deliveries; undertaking a variety of administrative tasks; and assisting with painting, maintenance, and general DIY activities during exhibition installation periods.

Applicants must have a friendly and welcoming manner, together with a strong understanding of excellent customer service. They must be confident when dealing with members of the public and able to communicate effectively with a wide range of people. Previous experience in a hospitality, retail, or customer-facing role would be advantageous. Good IT skills are essential, particularly in Microsoft Outlook, Excel, and Word.

*There are no guaranteed hours for this post*

Join us to receive a host of benefits such as favourable working hours, generous leave entitlement, occupational pension scheme and training/development opportunities.

Closing date: Wednesday 30 September 2026

Interview date: Friday 16 October 2026

Reasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form.

Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.