Flexible Casual Receptionist — Events & Hospitality

Arena Racing Company; Doncaster; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Flexible shifts

On-site parking

Staff discounts

Zusammenfassung

Arena Racing Company (Doncaster Racecourse) is seeking a Casual Receptionist to welcome guests, answer calls and support event and hotel operations. The role offers flexible shifts around race days and hospitality functions, with opportunities to assist across departments and learn in a busy guest-facing environment.

The position emphasizes accurate messaging, guest information, and friendly service, with the team supporting F&B and broader hotel activities.

Qualifikationen

• Handle incoming calls and take messages accurately.
• Enter guest details and room allocations in the system.
• Provide friendly guest assistance and information.

Aufgaben

• Respond to guest inquiries and assist with check-in/check-out support.
• Coordinate with F&B to upsell and enhance guest experiences.
• Support other hotel departments during events and peak times.

Kenntnisse

Customer service

Phone handling

Upselling

Teamwork

Jobbeschreibung

Arena Racing Company (Doncaster Racecourse) is seeking a Casual Receptionist to welcome guests, answer calls and support event and hotel operations. The role offers flexible shifts around race days and hospitality functions, with opportunities to assist across departments and learn in a busy guest-facing environment.

The position emphasizes accurate messaging, guest information, and friendly service, with the team supporting F&B and broader hotel activities.