Casual Worker Conference & Events Assistant

The Monogram Collective; Inverurie, Oldmeldrum; On-site; GBP 12,000 - 17,000; Part time

Job summary

Meldrum House Hotel in Inverurie is seeking a Casual Worker Conference and Events Assistant to join our Events team. You will help deliver outstanding service at weddings, corporate meetings, and private dinners, greeting guests and assisting with orders.

You should enjoy food and drink, pay attention to detail, and thrive in a busy, guest-facing environment. Training is provided and a warm, welcoming atmosphere awaits with opportunities to grow in hospitality.

Qualifications

• Demonstrates delivery of excellent standards.
• Customer service attitude.
• Can multi-task and organise a variable workload.

Responsibilities

• Be involved in a varied role across the ballroom, conference centre, Titan Sky Bar dome and outdoor spaces.
• Ensure event rooms are set to customer specifications.
• Receive guests, take orders, serve food and drink, and process payments.
• Greet guests with a warm welcome.
• Create a friendly, welcoming environment to promote guest loyalty.
• Learn menu offerings and alcohol standards.
• Assist with wine service behind event bars as required.

Skills

Customer service

Communication

Team player

Job description

Why join Meldrum House Hotel?

Due to our ongoing popularity and commitment to excellence and innovation, we’re looking to increase our team with the addition of a Casual Worker Conference & Events Assistant within our events department which covers various special occasions from weddings to large corporate meetings and small intimate private dinners.

We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests.

Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100.

51 luxurious bedrooms and a number of diverse event spaces, including a ballroom with breathtaking views and the outdoor Titan Sky Bar dome, allows us to cater for various celebratory occasions by delivering excellence and a memorable experience.

The role:

As a Casual Worker Conference and Events Assistant, you’ll be responsible for delivering a high level of service to all our guests. This is a vital role in the function of the hotel and ultimately the service provided to our guests enhances their stay. With a smile and your infectious personality, you will enjoy chatting to our guests, offering help and assistance to enquiries.

Joining the dedicated Conference & Events department, you will:

• Be involved in a varied role, working across areas including the ballroom, stables conference centre, Titan Sky Bar dome and outdoor spaces.
• Ensuring event rooms are set to the customer requirements and specifications.
• Receive guests, take orders, serve food and drink to guests and ensure correct payment is processed.
• Greet our guests when they arrive with a friendly hello and your warm welcome.
• Create great customer service and a friendly, welcoming environment to promote guest loyalty.
• Gain knowledge of our menu offerings and food and alcohol standards.
• Depending on age, work may also be required for wine service and behind the event bars.

About you

As a Casual Worker Conference and Events Assistant, we ask that you take pride in your work and have a willingness to learn. You’ll have a real passion for food and drink, and excellent attention to detail to provide amazing service. You’ll also:

• Demonstrate the delivery of excellent standards
• Have a customer service attitude
• Can multi-task and organise a variable workload
• Hold a genuine desire to provide a warm welcome to our guests

We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. Meldrum House is part of the Apex Hotels Group, an innovative, thriving business and we want you to be part of our exciting journey.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.