Casual Community Library Assistant — Help People Learn

Bethphage; Ellesmere; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Refer-a-Friend Award

Birthday recognition

DBS certificate" Paid enhanced

Blue light Card discounts

Job summary

Bethphage in Ellesmere is seeking a Casual Community Library Assistant (with a view to part-time hours) to support local people of all ages access library services, help with digital inclusion, and contribute to a welcoming community hub.

The role involves customer service, issuing and returning materials, helping customers access books, computers and online services, and promoting library events. The position is paid at £12.80 per hour and offers flexible daytime shifts.

Qualifications

• Excellent communication and customer service skills.
• Engages with people from diverse backgrounds.
• Organised, reliable and a team player.
• Confident helping people use computers and online services.

Responsibilities

• Providing excellent customer service to library users and visitors.
• Issuing, returning and managing library materials while supporting stock maintenance.
• Helping customers access books, resources, computers, and digital services.
• Supporting and promoting library events and community activities.
• Signposting people to local services and opportunities in the community hub.
• Maintaining a safe, clean and welcoming environment.
• Collaborating with colleagues, volunteers, schools, community groups and partner organisations.
• Following safeguarding, health and safety, security and data protection procedures.

Skills

Customer service

Communication

Teamwork

Digital inclusion

Job description

Bethphage in Ellesmere is seeking a Casual Community Library Assistant (with a view to part-time hours) to support local people of all ages access library services, help with digital inclusion, and contribute to a welcoming community hub.

The role involves customer service, issuing and returning materials, helping customers access books, computers and online services, and promoting library events. The position is paid at £12.80 per hour and offers flexible daytime shifts.