Casual Catering Assistant

Arena Racing Company; Sunderland; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive pay rates

Flexible working hours

Training across departments

Entrance vouchers for courses

Job summary

Sunderland Greyhound Stadia, part of Arena Racing Company, is seeking a Casual Catering Assistant to join our on-site catering teams during race days and hospitality events. You will help prepare and serve food, uphold food safety standards, and deliver friendly customer service in a fast-paced venue.

This flexible, casual role offers varied shifts, opportunities for training across departments, and a supportive team environment.

Qualifications

• Strong interpersonal skills and ability to work with diverse customers.
• Experience with cash handling and POS systems.
• Basic food handling and preparation knowledge.
• Ability to manage time effectively in a fast-paced environment.
• Customer service oriented, with a friendly approach.
• Works well under pressure and maintains safety standards.

Responsibilities

• Follow Food Safety Management System and maintain high food safety standards.
• Build knowledge of menu items and promotions.
• Support stock management, deliveries, and reporting low stock.
• Prepare and serve food in line with procedures and quality standards.
• Maintain allergen awareness and follow safety requirements.
• Monitor temperatures, quality checks, and waste to reduce waste.
• Deliver friendly, professional customer service at all times.
• Assist with cash handling and reconciliation procedures.

Skills

Interpersonal skills

Cash handling

Food handling

Time management

Customer service

Pressure tolerance

Personable

Job description

Who is Sunderland Greyhound Stadia? Sunderland Greyhound Stadia is a premier racing venue, hosting thrilling greyhound action five days a week- Monday, Tuesday, Wednesday, Friday, and Sunday.

Sunderland Greyhound Stadia is a premier racing venue, hosting thrilling greyhound action five days a week- Monday, Tuesday, Wednesday, Friday, and Sunday.
We offer a top-tier hospitality experience, featuring private boxes and restaurants, making us a popular destination for racegoers, celebrations, and corporate events.
With an exciting atmosphere, a packed race schedule, and a strong community following, we're a dynamic venue that thrives on delivering great entertainment and exceptional service.

About The Role

• Follow the company's Food Safety Management System and help maintain high food safety standards.
• Build and maintain good knowledge of products, including new and updated menu items.
• Support stock management, including stock rotation, deliveries, and reporting low stock levels.
• Prepare and serve food in line with company procedures and quality standards in any of our catering units.
• Maintain a good understanding of allergens and follow all relevant food safety requirements.
• Monitor and record food temperatures, quality checks, and wastage to ensure compliance and reduce waste.
• Help create a clean, safe, and hygienic working environment while following Health & Safety procedures. Assist with the responsible sale of age-restricted products in line with Challenge 25 guidelines.
• Deliver friendly, professional customer service at all times.
• Support cash handling and reconciliation procedures accurately.

The person we are looking for as a Casual Catering Assistant has…

• High level of interpersonal skills
• Cash handling
• Basic food handling and preparation
• Personable
• Excellent approach towards time management
• Works well under pressure
• Customer service focused (internal and external)

What is casual work?

Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.

Work Perks of being a Casual Catering Assistant with us at ARC…

• competitive rates of pay
• Flexible working - happy to work with you on the hours you can and want to do
• opportunities to receive training and work experience across a range of business areas
• up to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply)

And so much more…

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.