Casual Bar Staff

Doncaster Racecourse; Doncaster; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Paid Training

Lunch Provided on Raceday's

Up to 10 Raceday tickets per year

Job summary

Doncaster Racecourse is seeking casual bar staff to provide friendly, efficient service during the festive period and on race days. You will serve drinks, assist guests, and help maintain a welcoming atmosphere throughout busy shifts.

Bar experience is not essential but preferred. Shifts cover Saturdays and Fridays on specific November and December dates, with training provided and opportunities for additional shifts across events at Doncaster Racecourse.

Qualifications

• Smart, polite and well presented at all times.
• Excellent verbal communication and customer care.
• Flexible and adaptable to shift patterns.
• Passion for delivering high-quality service.
• Friendly, confident and outgoing interpersonal style.
• Good numeracy and literacy skills.
• Honest and have integrity in all duties.

Responsibilities

• Serve all customers efficiently in a professional and courteous manner.
• Provide high standards of customer service at all times.
• Advise guests on products available within the venue.
• Promote a welcoming atmosphere and assist guests as needed.
• Work alone or as part of a team to meet guest needs.
• Maintain stock levels and rotate stock to avoid waste.
• Ensure the bar area, glassware and condiments are stocked and clean.

Skills

Professional appearance

Customer service

Flexibility

Quality service

Interpersonal skills

Numerical literacy

Integrity

Job description

As we prepare for a busy Christmas period at Doncaster Racecourse we are looking for reliable, enthusiastic, friendly bar staff to join the team! Join our vibrant team as a Casual Bar Staff member and bring energy, enthusiasm, and exceptional service to our lively venue. In this dynamic role, you will be the friendly face behind the bar, creating a welcoming atmosphere for guests while efficiently serving drinks and ensuring a memorable experience.

Bar experience is not necessary but is preferred. We have the following shifts available:

- Saturday 21st November

- Friday 27th November

- Saturday 28th November

- Thursday 3rd December

- Friday 4th December

- Saturday 5th December

- Friday 11th December

- Saturday 12th December

- Friday 18th December

- Saturday 19th December

Please note that this job role is 18+ only.

Doncaster Racecourse is not just a racecourse, but the destination of choice for all events. Staging racing, weddings, conferences and family events. No two days are ever the same. As Doncaster continues to grow successfully you will grow with us.

RESPONSIBILITIES:

• Serve all customers in an efficient, professional and courteous manner at all times.
• Ensure guests receive the highest standard of customer service at all times.
• Be able to advise guests on all products available within the venue.
• To promote a happy and welcoming atmosphere within the venue.
• To work both alone or as part of a team being responsible ensuring that all guests needs are met to the highest possible standard.
• Maintain stock levels and rotation within work and storage areas in order to avoid waste and assist with stocktaking.
• Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries in line with predetermined stock levels and business needs.
• To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
• Service of wine and other drinks from the bar as directed by your Management team.
• Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to the Health and Safety and COSHH Guidelines.
• Ensure all orders are dispensed and correctly recorded and authorised for billing purposes.
• Ensure all orders are rung through the tills and payment obtained in line with prescribed Racecourse procedures.
• Ensure all tills are closed down in accordance with company procedures.
• Ensure that all temperature records are accurately kept along with other appropriate paperwork.
• Adhere to and follow all licensing policies and procedures.
• Handle stock and equipment in a secure manner.
• Act as an information point for customers.
• Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
• Adhere Company policies and procedures.
• Undertake other reasonable duties in line with business demands.

SKILLS AND QUALITIES

• Be smart, polite, professional and well presented at all times.
• Excellent verbal communication and customer care skills.
• Flexibility and adaptability.
• Demonstrate a passion for quality service and standards.
• Strong interpersonal skills – friendly, confident, outgoing.
• Strong numerical and literacy skill.
• The ability to adopt the values of Arena Racing Company.
• The ability to work with a smile on your face whatever the weather.
• To work with honesty and integrity.
• Experience working in a hospitality environment is preferred but not essential.
• All race days can be found on our website, which will be offered out on a monthly basis. We also host large conferences and events throughout the week which has the potential to offer additional shifts on top of our race days.

BENEFITS

• Paid Training
• Lunch Provided on Raceday's
• Up to 10 Raceday tickets per year (only applicable after 6 months of working)

SCHEDULE

• Minimum 4 hour shift
• Day shift/evening shifts
• Weekday availability
• Weekend availability
• Flexible schedules

Working as a casual member of our catering team we are offering a position which will give you the freedom to pick up shifts in line with business requirements.

Our casual team receive various benefits whilst working at Doncaster, including meals on a race day and tickets to race meetings within the racecourse.

Being a member of the ARC casual family does not restrict you to working at just Doncaster Racecourse, if you want to gain experience in other venues there are many opportunities to do so.

If you would like to be part of our team then please apply today!

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.