Casual Catering Staff, Bar, Wait & Hospitality

Lingfield Park Racecourse; Lingfield; On-site; GBP 1,240,000 - 1,791,000; Part time

Benefits offered by this job

Meals on race day

Tickets to race meetings

Job summary

Lingfield Park Resort is seeking casual catering staff to join our friendly team at the venue. You will assist with service to guests, help maintain stock, and support event operations across racing days and group events. The role offers flexible hours and the chance to work across a variety of hospitality settings.

We value smart appearance, good communication, and a positive, customer-focused attitude. Experience in hospitality is preferred but not essential, with meals on race days provided

Qualifications

• Experience in hospitality is preferred but not essential.
• Able to work in a fast-paced environment.

Responsibilities

• Serve customers in a professional manner.
• Advise guests on products and maintain high service standards.
• Maintain stock levels and assist with stocktaking.
• Prepare service areas and tables for meals.
• Handle cash and ensure accurate billing.
• Keep work areas clean and compliant with safety policies.
• Be an information point for customers.
• Undertake other duties as required by management.

Skills

Customer service

Communication

Flexibility

Hospitality

Teamwork

Appearance & presentation

Problem solving

Job description

Lingfield Park Resort is not just a racecourse but the destination of choice for all events. Staging all weather racing, weddings, conferences and family events. As Lingfield continues to grow successfully you will grow with us.

RESPONSIBILITIES

• Serve all customers in an efficient, professional and courteous manner at all times.
• Ensure guests receive the highest standard of customer service at all times.
• Be able to advise guests on all products available within the venue.
• To promote a happy and welcoming atmosphere within the venue.
• To work both alone or as part of a team being responsible ensuring that all guests needs are met to the highest possible standard.
• Maintain stock levels and rotation within work and storage areas in order to avoid waste and assist with stocktaking.
• Ensure the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries in line with predetermined stock levels and business need.
• Laying up and preparing restaurants/boxes for the service of meals, tea, coffee and light refreshments
• To serve all guests efficiently with the correct food and beverage service knowledge, cleaning down and carrying out all necessary duties as required by your manager.
• Service of wine and other drinks from the bar as directed by your Management team.
• Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to Health and Safety and COSHH Guidelines.
• Ensure all orders are dispensed and correctly recorded and authorised for billing purposes.
• Ensure all orders are rung through the tills and payment obtained in line with prescribed Racecourse procedures.
• Ensure all tills are closed down in accordance with company procedures.
• Ensure that all temperature records are accurately kept along with other appropriate paperwork.
• Adhere to and follow all licensing policies and procedures.
• Handle cash, stock and equipment in a secure manner.
• Act as an information point for customers.
• Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
• Adhere to Company policies and procedures.
• Undertake other reasonable duties in line with business demands.

SKILLS AND QUALITIES

• Be smart, polite, professional and well presented at all times.
• Excellent verbal communication and customer care skills.
• Flexibility and adaptability.
• Demonstrate a passion for quality service and standards.
• Strong interpersonal skills – friendly, confident, outgoing.
• Strong numerical and literacy skill.
• The ability to handle difficult or conflict situations.
• The ability to adopt the values of Arena Racing Company.
• The ability to work with a smile on your face whatever the weather.
• To work with honesty and integrity.
• Experience working in a hospitality environment is preferred but not essential.

2026 FIXTURES

• 03 November- Afternoon Racing
• 10 November- Afternoon Racing
• 19 November- Afternoon Racing
• 21 November- Afternoon Racing
• 22 November- Afternoon Racing
• 24 November- Afternoon Racing
• 26 November- Afternoon Racing
• 28 November- Christmas Party
• 04 December- Christmas Party
• 05 December- Christmas Party
• 07 December- Afternoon Racing
• 09 December- Afternoon Racing
• 10 December- Christmas Party
• 11 December- Christmas Party
• 12 December- Christmas Party
• 12 December- Afternoon Racing
• 14 December- Afternoon Racing
• 17 December- Afternoon Racing
• 18 December- Christmas Party
• 19 December- Christmas Party
• 20 December- Afternoon Racing
• 22 December- Afternoon Racing
• 26 December- Afternoon Racing
• 31 December- Afternoon Racing

Working as a casual member of our casual catering team we are offering a casual role which will give you the freedom to pick and choose your hours. We have enough work to sustain any number of hours a week up to full time hours whilst offering you the flexibility to work around the rest of your life.

Our casual team receive various benefits whilst working for arc including meals on a race day and tickets to race meetings and other events across the group.

Being a member of the arc casual family does not restrict you to working at just Lingfield Park Racecourse, if you want to gain experience in other venues there are many opportunities to do so.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.