Casino Manager

The Rank Group plc; Northampton; On-site; GBP 35,000 - 60,000; Full time

Benefits offered by this job

Free on site parking

50% off team meals

Excellent local transport links

Fun team outings and social events

Monthly Like to Love recognition

Job summary

Grosvenor Casinos Northampton, part of The Rank Group plc, seeks an experienced Casino Manager to lead gaming operations across the venue. You will ensure a safe, professional and engaging environment for guests, guiding the floor to deliver outstanding experiences across nights and weekends.

The role requires strong leadership, a keen focus on customer service, and reliable delivery of high standards in a 24/7 casino setting. 18+ and eligible to work in the UK are essential.

Qualifications

• Casino Expertise: Strong UK casino management experience with a broad understanding of slots, tables and performance drivers.
• Licensed Leader: Holds a valid Personal Management Licence (PML).
• Customer Focus: Understands player expectations and delivers a safe, engaging experience.
• Operational Delivery: Keeps the gaming floor running smoothly and efficiently.
• Communication: Clear, open and consistent in how you lead and engage teams.
• Adaptability: Comfortable working in a changing environment.
• Safer Gambling: Promotes and supports responsible play.
• Inclusive Leadership: Builds supportive, high-performing teams.

Responsibilities

• Lead the smooth running of all gaming activity across the venue.
• Create a safe, professional and engaging guest experience.
• Keep the gaming floor running efficiently and ensure guests have a great time.

Skills

Casino Expertise

PML

Customer Focus

Operational Delivery

Communication

Adaptability

Safer Gambling

Inclusive Leadership

Job description

40 hours a week - across nights and weekends.

Salary + tips

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen.

About Northampton Casino

Grosvenor Casino Northampton has a fresh new look, with a vibrant, modern and stylish atmosphere across both floors. With enhanced dining, 49 exciting slots and a team that thrives on great service and support, it’s a place to grow and enjoy your work, just a five minute walk from local transport.

Site-Specific Benefits

• Free on site parking, making every shift smooth and stress free.
• 50% off freshly cooked team meals, keeping you fuelled with great food.
• Excellent local transport links, just a short walk from buses and trains.
• Fun team outings and social events that build connection and energy year round.
• Monthly Like to Love recognition, celebrating great work and standout contributions.

As a Casino Manager, you’ll lead the smooth running of all gaming activity across the venue.

Your role is key in creating a safe, professional and engaging environment, tailored to each guest. You’ll understand what different players want and ensure their experience not only meets expectations, but stands out.

By keeping standards high and the atmosphere welcoming, you’ll ensure the gaming floor runs efficiently and every guest leaves having had a great time.

Skills & Experience Needed

• Casino Expertise: Strong UK casino management experience with a broad understanding of slots, tables and performance drivers.
• Licensed Leader: Holds a valid Personal Management Licence (PML).
• Customer Focus: Understands player expectations and delivers a safe, engaging experience.
• Operational Delivery: Keeps the gaming floor running smoothly and efficiently.
• Communication: Clear, open and consistent in how you lead and engage teams.
• Adaptability: Comfortable working in a changing environment.
• Safer Gambling: Promotes and supports responsible play.
• Inclusive Leadership: Builds supportive, high-performing teams.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Why Join Us

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

We’re for Everyone

If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

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