Casino Gaming Floor Guest Experience Host

Rank Group; Coventry; On-site; GBP 18,000 - 23,000; Full time

Job summary

Rank Group in Coventry is seeking an Electronic Gaming Host to welcome guests on our electronic gaming floor. You will greet visitors, attend to their needs and help create a memorable, entertaining experience that meets the high standards of our venue.

This role operates in a 24/7 casino environment and requires flexibility for night shifts and weekends. Candidates must be 18+ and have the right to work in the UK.

Qualifications

• Understanding of the electronic gaming offer and its business impact, with willingness to learn more.
• Experience in hospitality roles.
• Positive attitude, strong customer service and social skills.
• Willingness to be a team player delivering high service standards.

Responsibilities

• Greet and attend to guests to make them feel valued and entertained.
• Create memorable experiences through thoughtful service and a friendly demeanor.
• Set the tone for a fantastic gaming adventure for every visitor.
• Foster a vibrant, engaging atmosphere encouraging repeat visits.

Skills

Hospitality experience

Customer service

Team player

Flexibility

Job description

Rank Group in Coventry is seeking an Electronic Gaming Host to welcome guests on our electronic gaming floor. You will greet visitors, attend to their needs and help create a memorable, entertaining experience that meets the high standards of our venue.

This role operates in a 24/7 casino environment and requires flexibility for night shifts and weekends. Candidates must be 18+ and have the right to work in the UK.