Case Officer - SENDIASS

Leicestershire County Council; Leicester; On-site; GBP 37,000 - 40,000; Full time

Job summary

Leicestershire County Council requires a SENDIASS Officer to empower families and young people to understand statutory rights and navigate the SEND system confidently. You will provide impartial information, guidance, and advocacy aligned with the SEND Code of Practice.

The role focuses on supporting families through meetings, reviews, mediation and tribunal processes, with strong knowledge of SEND law and safeguarding commitments.

Qualifications

• Level 4 qualification & ISPEA legal training (or willingness to undertake).
• Specialist knowledge of SEND legislation, EHCP processes and statutory rights for children, young people and families.

Responsibilities

• Empower parents, carers, children and young people by helping them understand their statutory rights and navigate the SEND system with confidence.
• Provide impartial information, support and guidance in line with the SEND Code of Practice, ensuring families are informed and able to advocate for desired outcomes.

Skills

Level 4 qualification

ISPEA legal training

SEND legislation knowledge

Advocacy skills

Representation through meetings

Speech and written communication

Safeguarding commitment

Education

Level 4 qualification & ISPEA training

Job description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Salary: £36,621 - £40,458 Per annum (pro rata for part-time)

Working Hours:37 hours

Contract Type: Fixed term or secondment for 12 months

Closing Date: 12th October 2026

Interview Date(s): TBC

Are you passionate about championing the rights of children and young people with Special Educational Needs and Disabilities (SEND)? Do you want a rewarding role where your expertise can make a real difference every day?

We are looking for an enthusiastic and dedicated SENDIASS Officer to join our specialist team on a 12-month maternity cover contract.

About the Role

In this rewarding role, you will empower parents, carers, children and young people by helping them understand their statutory rights and navigate the SEND system with confidence. You'll provide impartial information, support and guidance in line with the SEND Code of Practice, ensuring that families are informed, heard and able to advocate for the outcomes that matter most to them.

About You

• Level 4 qualification & ISPEA legal training (or willingness to undertake) Specialist knowledge of SEND legislation, EHCP processes and statutory rights for children, young people and families.


• Experience of providing impartial information, advice and guidance to families and young people.


• Ability to support and represent families through meetings, reviews, mediation and tribunal processes.


• Strong advocacy and negotiation skills, with confidence in providing professional challenge where required.


• Considerable (relevant) experience of supporting families or children with special educational needs. Experience of working effectively with schools, local authorities and other partner agencies.


• Excellent written and verbal communication skills, including report writing and case recording.


• Knowledge of School and Local Authority’s Statutory responsibility for SEN and Knowledge and understanding of SEN disability law. Commitment to safeguarding, inclusion and keeping children and young people at the centre of all practice.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Michelle James, Team and Partnership Manager (Triage)

Telephone: [phone]

Email: [e-mail]

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning0300 3030222 (select option 2) or raising a ticket via our online portal:https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.